Provide domestic and family violence support in non-English speaking background communities

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCDFV005, 'Provide domestic and family violence support in non-English speaking background communities'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide domestic and family violence support in non-English speaking background communities' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain relationship with community

1.1 Establish and maintain relationships withkey people in a community to promote services and to develop respect, acceptance, confidence and credibility

1.2 Identify and respectrestrictions and protocols regarding communicating and relating with the community and its members

1.3 Support community programs which meet the needs identified by clients

1.4 Collect and review local informationto identify the requirements of the community in relation to domestic and family violence issues

1.5 Provide feedback to the community and individuals in relation to information collected

1.6 Respect and encourage the value of community, respected members and extended family members as a social support mechanism, and use when appropriate with client consent

2. Work within cultural requirements

2.1 Provide information which is culturally sensitive and appropriate about the services available in relevant languages and in mediums accessible to people from culturally and linguistically diverse backgrounds

2.2 Develop links with people from various cultural groups to make sure that the services available are responsive to their needs

2.3 Use values, issues and structures within the community to maximise outcomes for clients

2.4 Make work consistent with organisation standards and procedures and current legislative and statutory requirements, and community practices

2.5 Adapt work processes as appropriate to meet any specific client needs

2.6 Use interpersonal skills that are consistent with community practices and standards

3. Support clients

3.1 Prioritise clients’ physical and emotional safety in all dealings

3.2 Use interpersonal skills that facilitate accurate relevant exchange of information and to ensure individual stories are heard, accepted, understood and validated

3.3 Analyse and respond to any indications of risk or harm according to the degree and nature of the risk and the client’s circumstances

3.4 Explain and promote client and worker rights and responsibilities throughout client contact

3.5 Use techniques to empower individuals to resolve their issues through enhancing skills and self-esteem

3.6 Identify and access support through working with others in the community

3.7 Complete record-keeping and reporting according to organisation standards and procedures and confidentiality requirements