Facilitate workplace debriefing and support processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCDFV510C, 'Facilitate workplace debriefing and support processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate workplace debriefing and support processes' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Monitor occupational health and welfare

1.1 Monitor occupational health and welfare, and where issues arise, take appropriate action in accordance with organisation standards and procedures

1.2 Employ appropriate feedback techniques to accurately identify workplace needs of colleagues

1.3 Readily identify required professional and personal performance standards and use to monitor occupational health and welfare

1.4 Regularly use self assessment and reflectivebehaviour strategies to monitor performance

1.5 Regularly or constructively seek formal or informal performance feedback and act upon it as appropriate

1.6 Plan appropriately to identify areas of need and develop proposals to support these areas

2. Conduct debriefings

2.1 Plan, prepare and conduct debriefing in line with organisation standards and procedures

2.2 Schedule debriefing as soon as possible following the incident

2.3 Conduct debriefing in a safe environment and in a manner that facilitates open communication

2.4 Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues

2.5 Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns

2.6 Analyse and respond to any indications ofrisk or threat to safety according to the degree and nature of the risk to self or colleagues

2.7 Where required, report and record results of debriefings in accordance with organisation standards and procedures

3. Assist and support colleagues

3.1 Promptly deal with any issues relating to the well being of colleagues according to organisation standards and procedures

3.2 Routinely identify and implement effective ways of working to sustain ongoing health and morale

3.3 Provide encouragement, support, regular feedback and advice to colleagues as required

3.4 Clearly communicate to appropriate colleagues any additional support requirements to improve performance

3.5 Encourage and support colleagues to attend training appropriate for both professional and personal development

3.6 Hold regular meetings with colleagues to review and adjust support strategies and priorities

Qualifications and Skillsets

CHCDFV510C appears in the following qualifications:

  • CHC70208 - Vocational Graduate Certificate in Community Services Practice (Client assessment and case management)
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC50608 - Diploma of Community Services Work
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC80208 - Vocational Graduate Diploma of Relationship Counselling
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC80308 - Vocational Graduate Diploma of Family Dispute Resolution
  • CHC70108 - Vocational Graduate Certificate in Community Services Practice (Statutory child protection)
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)