Manage and promote diversity

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCDIV003, 'Manage and promote diversity'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage and promote diversity' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Research diversity in the workplace

1.1 Collect and evaluate quantitative and qualitative workplace diversity data

1.2 Identify and analyse potential benefits of diversity in relation to the workplace objectives

1.3 Analyse how current diversity practice matches workplace objectives

2. Foster diversity

2.1 Provide a role model for others through individual behaviour that demonstrates respect for diversity

2.2 Assist and coach colleagues in ways of accepting diversity in relation to both colleagues and clients

2.3 Develop work practices and undertake planning in a manner that shows respect for workplace diversity

2.4 Identify and adapt professional development opportunities to address the needs of a diverse workforce

2.5 Generate a supportive workplace by valuing and promoting the benefits of a diverse workforce to those working in the workplace according to relevant policy

2.6 Identify and use diversity factors associated with clients and colleagues to address diversity objectives of the workplace

2.7 Value and encourage collaboration and the experience of working with diverse clients and colleagues

3. Adapt communication strategies

3.1 Use communication strategies to meet the diverse needs of individuals within the workplace

3.2 Implement tailored communication strategies for targeted individual and group needs

3.3 Identify and/or develop and use resources that facilitate effective communication in the workplace

3.4 Reflect on use of communication strategies with regard to workplace diversity and identify potential improvements

4. Contribute to workplace diversity policies and procedures

4.1 Develop and document diversity strategies in consultation with stakeholders including people from key target groups

4.2 Advocate for diversity strategies to be implemented in accordance with workplace policies and procedures

4.3 Develop measures for evaluating the outcomes of workplace strategies, policies and procedures for diversity

4.4 Report on workplace diversity strategies within appropriate context