Assess the needs of clients with problem gambling issues

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCGMB502A, 'Assess the needs of clients with problem gambling issues'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Assess the needs of clients with problem gambling issues' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Assess the needs and status of clients

1.1 Gather information with client to identify reasons for seeking help

1.2 Gather other relevant information with clients to assist in establishing a basis for further work

1.3 Explain client's rights and seek informed consent

1.4 Apply organisation criteria to determine entry to or exclusion from services

1.5 Inform client of applicable parameters of confidentiality, privacy and relevant policy and procedures

1.6 Take client information and gambling history in accordance with organisation policy and procedures

1.7 Assess extent and impact of gambling using information obtained from client and/or from structured assessment screens

1.8 Consider primary problems other than gambling and identified co-morbidities and refer appropriately or implement treatment

2. Develop a case plan with the client

2.1 Explore a range of options for addressing client needs and integrate into planning

2.2 Identify and prioritise goals with client and negotiate and agree objectives and processes

2.3 Negotiate and specify case plans

2.4 Define roles, responsibilities and accountabilities of clients, counsellors and other service providers

2.5 Integrate cultural considerations into goal setting and negotiation

2.6 Negotiate communication protocols, ongoing review and evaluation systems

2.7 Document case plans and ongoing case notes according to organisation guidelines

3. Refer clients

3.1 Demonstrate awareness of organisation and personal limitations

3.2 Provide referrals as appropriate to address client's other needs

3.3 Discuss range of referral options and their suitability with the client

3.4 Offer client support to make contact with other services

3.5 Provide follow up in accordance with organisation policies and available resources

Qualifications and Skillsets

CHCGMB502A appears in the following qualifications:

  • CHC41908 - Certificate IV in Youth Justice
  • CHC41808 - Certificate IV in Youth Work
  • CHC51408 - Diploma of Youth Work
  • CHC52108 - Diploma of Community Services (Financial counselling)
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC31008 - Certificate III in Telephone Counselling Skills
  • CHC51708 - Diploma of Counselling
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC51508 - Diploma of Youth Justice
  • CHC50308 - Diploma of Community Services (Mental health)

And the skillsets: