Coordinate and monitor home-based support

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCHC401C, 'Coordinate and monitor home-based support'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Coordinate and monitor home-based support' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Establish and maintain appropriate relationships with client and carer

1.1 Introduce oneself appropriately

1.2 Demonstrate courtesy towards the client and carer

1.3 Conduct interpersonal exchanges in a manner that develops and maintains trust

1.4 Maintain confidentiality and privacy of the client within organisation policy and protocols

1.5 Conduct interpersonal exchanges in a manner that respects cultural sensitivities and needs

1.6 Support the interests, rights and decision-making of the client in all dealings

1.7 Ensure client has information and understands rights, responsibilities, service guidelines and costs

2. Determine client needs

2.1 Clarify client goals, capacities and service needs according to original assessment and care plan

2.2 Relate determination of needs to context of assessment and need for home-based support services

2.3 Gather client information over a period of timeconsistent with client requirements

2.4 Determine client needs using strategies appropriate for the client and circumstances

2.5 Determine client needs according to government andorganisation procedures, policies, standards and legislation

2.6 Identify indicators that additional information might be required in some areas

2.7 Identify client's language, cultural or religious practices which support staff would need to adhere to or which may require change in work practices

2.8 Complete documentation according to organisation procedures

3. Determine safety requirements for support

3.1 Identify hazards that would be associated with providing support

3.2 Complete a risk minimisation plan

3.3 Support client to address risk, where the risk cannot be managed within organisation's legitimate role

3.4 Complete documentation according to organisation procedures

4. Provide appropriate support staff

4.1 Identify support staff with best match to client's requirements

4.2 Provide support staff with necessary details to support client

4.3 Provide support staff with details to work safely in the client's home

4.4 Determine that the support staff is familiar with the organisation policies and procedures, duty of care and other legislative requirements

4.5 Determine that the support staff is familiar with the boundaries of their role

4.6 Determine that support staff is familiar with record-keeping requirements

4.7 Identify staff skill concerns and report need for training and other support

5. Monitor support services

5.1 Check client functioning and progress from a range of information

5.2 Identify indicators that issues and concerns may be present

5.3 Address any concerns with the support worker, and if necessary the client

5.4 Identify strategies to address concerns and issues


Qualifications and Skillsets

CHCHC401C appears in the following qualifications:

  • CHC52212 - Diploma of Community Services Coordination