Provide home and community support services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCHCS001, 'Provide home and community support services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide home and community support services' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine requirements of individual plan

1.1 Read and interpret individual plan, goals and confirm required equipment, processes and aids

1.2 Confirm purpose and time of visit with the relevant person

1.3 Prepare equipment, resources and/or documents required for the purpose of the visit and contingencies

2. Establish relationship in the home

2.1 Follow organisation’s procedures to assure the person of your identity before entering the house

2.2 Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent

2.3 Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters

2.4 Engage appropriately with others in the place of residence in accordance with organisation policies

2.5 Check for hazards to own and others’ health and safety and implement controls to manage risk

3. Operate respectfully in the home

3.1 Negotiate how to best implement the individual plan to suit the person within organisation procedures and respecting that the work setting is the person’s home and personal space

3.2 Comply with duty of care requirements of role in relation to the person and any other people

3.3 Demonstrate respect and sensitivity toward the person and their place of residence

3.4 Deal with ethical dilemmas, behaviours of concern, possible abuse and/or neglect in accordance with relevant policies and procedures

3.5 Maintain confidentiality in accordance with legislation and organisation policy and procedures

4. Complete reporting and documentation

4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

4.2 Complete and maintain documentation according to organisation policy and protocols and using technology required in the workplace

4.3 Ensure any arrangements for follow up visits are recorded and implemented