Manage complex behavioural situations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCIC620C, 'Manage complex behavioural situations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage complex behavioural situations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify situations requiring intervention

1.1 Respond to request for assistance with recognition of person's feelings and confidence

1.2 Clarify the issue of difficulty through listening and questioning

1.3 Identify the impact of the problem on people involved and decide about urgency of action

2. Assess the situation within its context

2.1 Identify the immediate and long term consequences of the situation remaining

2.2 Gather information from all relevant sources

2.3 Consider and review a range of explanations for the situation

2.4 Identify factors maintaining the current situation

2.5 Clearly identify the major issue of concern

2.6 Identify the frequency of the problem occurring

2.7 Identify the impact of wider context factors

2.8 Identify interaction patterns through observation and investigation

2.9 Decide whether action is required

2.10 Assess the likely intent of the child

3. Develop strategies

3.1 Develop strategies with the children whenever possible

3.2 Develop clear goals in relation to children's needs and development

3.3 Design achievable strategies within available resources

3.4 Design strategies that open up possibilities for the children's interaction with others

3.5 Ask workers to contribute ideas towards strategy development

4. Support the implementation of strategies by workers

4.1 Ensure strategies are implemented in as unobtrusive way as possible

4.2 Identify and provide resources required to implement strategy

4.3 Regularly review strategies with all involved


Qualifications and Skillsets

CHCIC620C appears in the following qualifications:

  • CHC70208 - Vocational Graduate Certificate in Community Services Practice (Client assessment and case management)
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC60208 - Advanced Diploma of Children's Services
  • CHC70108 - Vocational Graduate Certificate in Community Services Practice (Statutory child protection)