Prepare for mediation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCMED001, 'Prepare for mediation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Prepare for mediation' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm the mediation with participants

1.1 Review existing information to assess and confirm the suitability of the dispute for mediation

1.2 Provide accurate and relevant information about the mediation processes available

1.3 Identify specific needs for co-mediators and others to be involved in the process

1.4 Clarify and confirm roles of co-mediators and others involved in the process

1.5 Verify that all participants to the mediation understand the sequential steps of the process

1.6 Provide clear and accurate information on roles, responsibilities and limitations of individuals and organisations involved

1.7 Outline the boundaries of confidentiality and privacy to participants

2. Gather and analyse information about the dispute

2.1 Identify required information to mediate the dispute

2.2 Assist and encourage participants to identify and exchange relevant information

2.3 Identify gaps in information and communicate with participants and others involved

2.4 Provide information to assist participants seek professional support to gain information required

2.5 Analyse issues and risks presented prior to the mediation to assess most suitable case management options

2.6 Clarify the need to seek advice on legal or factual complexity of the matter

3. Assess readiness and commitment to participate

3.1 Clarify expectations of participants and assess willingness to commit to process of negotiation and mediation

3.2 Assess power differentials between participants based on dispute information and own observations

3.3 Assess cultural perspectives that may affect the mediation process

3.4 Use security and safety guidelines according to legislative and organisation procedures

3.5 Review the intake process, compare with own assessment and respond to situations requiring referral to other internal or external services

4. Prepare venue and resources for mediation

4.1 Prepare venue according to participant needs

4.2 Identify and respond to language to accommodate specific needs of the participants

4.3 Engage the services of others according to organisation guidelines

4.4 Organise equipment, tools and any other resources required to support mediation process