Consolidate and conclude mediation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCMED003, 'Consolidate and conclude mediation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Consolidate and conclude mediation' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess the level of agreement

1.1 Assess when agreement has been reached or when it is not possible based on progress of mediation

1.2 Support participants in reaching agreement across the final impasses and gaps using negotiation and problem-solving skills

1.3 Confirm clarity of participants’ understanding of any agreement and their roles and responsibilities

2. Provide information and referral

2.1 Discuss information on further dispute resolution options if agreement is not reached

2.2 Outline the options for legal advice as one way of managing any lack of agreement

2.3 Apply case management guidelines with participants according to the specific case

3. Document and communicate outcome

3.1 Accurately record agreements and outstanding issues according to organisation procedures

3.2 Agree on process to communicate the outcome of the mediation to third participants

3.3 Specify actions to support implementation of the mediation and seek agreement between all participants to the dispute

3.4 Ensure mediation outcomes reflect shared responsibility and short/long term and contingency plans

4. Evaluate mediation

4.1 Identify and reflect on areas of strength and challenge in the mediation process

4.2 Reflect on and review own role as mediator

4.3 Use learning from evaluation to inform future practice