Identify the need for alternative dispute resolution

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCMED418C, 'Identify the need for alternative dispute resolution'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Identify the need for alternative dispute resolution' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify the dispute

1.1 Encourage parties to the dispute to present the issues

1.2 Discuss parties' willingness and capability to resolve the issues

1.3 Analyse issues and parties' willingness and capability, to assess the most suitable resolution process

1.4 Clarify the need to seek advice on legal or factual complexity of the matter

1.5 Identify key stakeholders

2. Outline dispute resolution models

2.1 Outline models of mediation process

2.2 Describe directed conciliation as an application of mediation in a legal setting

2.3 Consider the opportunity for involving key parties in alternative dispute resolution process

2.4 Outline the level of preparation and commitment to resolution for the different ADR options

3. Support parties in identifying the most appropriate dispute resolution process

3.1 Provide referrals to ADR experts

3.2 Follow up on initial contact with ADR practitioners occurs

3.3 Check options and requirements for alternative dispute resolution with parties throughout the progress of resolution


Qualifications and Skillsets

CHCMED418C appears in the following qualifications:

  • CHC40908 - Certificate IV in Social Housing
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC40912 - Certificate IV in Social Housing
  • CHC51812 - Diploma of Family Intake and Support Work