Facilitate consumer, family and carer participation in the recovery process

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCMH409A, 'Facilitate consumer, family and carer participation in the recovery process'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate consumer, family and carer participation in the recovery process' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Apply principles and practices of consumer and carer participation in mental health work

1.1 Approach mental health work in collaboration with consumers and other relevant stakeholders to ensure effective participation in line with organisation policy and industry standards

1.2 Identify benefits and issues related to family and carer participation in recovery processes for people with mental health issues

1.3 Identify principles and practices underpinning consumer and carer participation and contribute to maintaining ongoing relevance of organisation's policies and procedures in this respect

1.4 Develop and maintain knowledge of relevant and available consumer and carer services and resources

2. Involve consumers, carers and families in planning support during recovery

2.1 Consult with consumer to identify appropriate involvement of family and carers

2.2 Work with consumer to identify and agree on specific roles and responsibilities for individual family members and carers and document in consumer recovery plan

2.3 Consult with family, carers and other relevant stakeholders as required in line with consumer consent

2.4 Gauge level of relevant knowledge, skill and involvement of carers and family as a basis for identifying additional consumer support requirements

2.5 Provide relevant information, resources, referrals and education to meet needs of carers and families within scope of own work role

2.6 Engage with consumer, family and carers to plan provision of appropriate support to consumer in line with consumer consent

2.7 Establish and maintain a relationship with consumer, family and carers within boundaries of own work role

2.8 Clarify expectations of carers and families and provide information as required to support and manage realistic expectations

3. Facilitate recovery of clients with appropriate involvement of carers and families

3.1 Involve carers and families in consumer recovery process with consent of consumer and in line with recovery plan

3.2 Monitor carer and family participation in collaboration with consumer to ensure ongoing effectiveness and consumer consent

3.3 Maintain relationship with carers to identify changing carer needs and to identify support needs of carers within boundaries of own work role

3.4 Assist consumer to identify ways in which their behaviour may be positively or negatively influenced by others

3.5 Assist consumer to identify ways in which their behaviour may be positively or negatively affecting families and carers

3.6 Monitor any potentially negative influences on the consumer and bring these to their attention

3.7 Take action as required to maintain well being and safety of self, client and other stakeholders

Qualifications and Skillsets

CHCMH409A appears in the following qualifications:

  • CHC50408 - Diploma of Community Services (Alcohol, other drugs and mental health)
  • CHC50608 - Diploma of Community Services Work
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC40508 - Certificate IV in Mental Health
  • CHC50308 - Diploma of Community Services (Mental health)
  • HLT61107 - Advanced Diploma of Nursing (Enrolled/Division 2 nursing)