Work effectively with other services and networks

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCNET501C, 'Work effectively with other services and networks'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work effectively with other services and networks' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify and maintain links with relevant services

1.1 Identify and prioritise needs relating to organisation and professional networks

1.2 Identify, gather, store and maintain informationon appropriate services to meet client and organisation needs

1.3 Identify, develop and maintain communication processes within and across services to establish and maintain inter- and intra-sector links

1.4 Incorporate significant cultural practices, needs and traditions into liaison and networking with other services

1.5 Implement strategies to develop effective links with new services and networks in consultation with key people and in accordance with organisation objectives

2. Reflect social and cultural awareness in working with other services

2.1 Identify potential discrimination or culturally based obstacles to agencies accessing a service

2.2 Identify potential discrimination or culturally based obstacles to accessing other agency's services

2.3 Develop and implement strategies to address any culturally based obstacles that arise

2.4 Value cultural difference and diversity of others as a resource for the agency in the liaison and service delivery process

2.5 Where individual relationships interfere with the liaison and networking with other services, take timely remedial action in accordance with organisation procedures, to ensure continued linkage and ongoing benefits for clients

3. Provide relevant information to services

3.1 Maintain knowledge of and access to internal means of support within own organisation

3.2 Provide information and resources to support other agencies and community networks as appropriate

3.3 Ensure materials and resources provided are relevant and current

3.4 Seek feedback on the materials and resources provided and act appropriately to address feedback received and ensure ongoing quality and linkage to other services

4. Work in collaboration with other organisations to enhance networks and service delivery

4.1 Define the type and level of service or collaboration to be provided and negotiate with the relevant organisation

4.2 Define the scope of the agency's participation in the network

4.3 Maintain appropriate contact where client referrals have occurred

4.4 Ensure provision of appropriate support to the network where applicable

4.5 Provide information and services to clients and networks in line with organisation's confidentiality, consent, privacy policies and procedures and relevant legislation

4.6 Develop and negotiate longer term plans to assist services to operate self sufficiently, where appropriate

4.7 Regularly evaluate effectiveness and relevance of services and networks against organisation goals and client needs in consultation with key people and modify as necessary


Qualifications and Skillsets

CHCNET501C appears in the following qualifications:

  • CHC50108 - Diploma of Disability
  • CHC40912 - Certificate IV in Social Housing
  • CHC42512 - Certificate IV in Community Services (Information, advice and referral)
  • CHC51712 - Diploma of Counselling
  • CHC52212 - Diploma of Community Services Coordination
  • CHC50812 - Diploma of Social Housing
  • CHC51612 - Diploma of Employment Services