Inform and encourage clients and groups to understand and achieve good oral health

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCOHC401A, 'Inform and encourage clients and groups to understand and achieve good oral health'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Inform and encourage clients and groups to understand and achieve good oral health' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Develop and maintain understanding of oral health information and issues

1.1 Develop and maintain knowledge and understanding of what constitutes good oral health, including oral health messages

1.2 Develop and maintain an understanding of oral health issues, including risk factors for oral diseases, and risk factors and outcomes of poor oral health and hygiene practices

1.3 Develop and maintain an understanding of oral hygiene techniques appropriate to address specific client needs and preferences

1.4 Demonstrate own commitment to oral health through awareness and application of effective self-care oral health practices

1.5 Recognise social and cultural determinants of health as well as varying individual motivations and capacity to carry out good oral health care practices

2. Provide information related to oral health in a planned, individualised, client focused and outcomes based manner

2.1 Access and provide accurate, current and relevant oral health information as required to address planned outcomes

2.2 Ensure information provided is relevant to the target audience and is presented in a manner that engages the client and/or group, addresses their needs and encourages them to ask questions and improve their oral health

2.3 Provide accurate information to clients about risk factors, including the importance of diet and nutrition

2.4 Provide information on the causes and problems of poor oral health, including dentalplaque, dental caries, dental erosion and periodontal disease

2.5 Provide information on the causes and prevention of oral diseases, consequences of oral diseases and the impact of oral health on general health and well being

2.6 Provide information on prevention of oral injury and injury management

2.7 Provide information on oral pain and options for appropriate management

2.8 Provide information on available oral health care resources, services and referral pathways, including oral health practitioners, other health practitioners and specialist resources

2.9 Ensure flexible approach to delivery, using materials and methods that take into account social and cultural determinants of health, location, economic and physical circumstances, age, culture, capability and communication needs of the target audience

2.10 Maintain client confidentiality in line with organisation and legislative guidelines

3. Provide specific information on oral hygiene self-care techniques and appropriate aids

3.1 Provide information on and demonstrate a variety of relevant oral hygiene techniques, including appropriate infection control practices

3.2 Provide information on the use of appropriate aids and explain their advantages in terms of achieving and maintaining effective oral hygiene

3.3 Provide appropriate information to assist people with special needs with their oral hygiene self care technique

3.4 Encourage clients to follow effective oral hygiene practices and to make knowledge, attitude andbehavioural changes where necessary

4. Follow up and reinforce oral health information

4.1 Obtain feedback from the client and/or group to determine whether the information is correctly received and understood

4.2 Implement a review strategy to determine the effectiveness of the oral health information session and whether planned outcomes for the target audience were met

4.3 Implement changes to information or delivery processes based on review outcomes

4.4 Regularly update and maintain records of oral health care programs according to organisation policies and procedures

Qualifications and Skillsets

CHCOHC401A appears in the following qualifications:

  • CHC40408 - Certificate IV in Alcohol and Other Drugs Work
  • CHC40108 - Certificate IV in Aged Care
  • CHC50408 - Diploma of Community Services (Alcohol, other drugs and mental health)
  • CHC41308 - Certificate IV in Children's Contact Services Work
  • CHC40208 - Certificate IV in Home and Community Care
  • CHC52008 - Diploma of Community Services (Case management)
  • CHC41908 - Certificate IV in Youth Justice
  • CHC40308 - Certificate IV in Disability
  • CHC41408 - Certificate IV in Child, Youth and Family Intervention (Residential and out of home care)
  • CHC40608 - Certificate IV in Leisure and Health
  • CHC50508 - Diploma of Leisure and Health
  • CHC40808 - Certificate IV in Community Development
  • CHC41608 - Certificate IV in Child, Youth and Family Intervention (Family support)
  • CHC41808 - Certificate IV in Youth Work
  • CHC41208 - Certificate IV in Children's Services (Outside school hours care)
  • CHC30908 - Certificate III in Employment Services
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC41708 - Certificate IV in Education Support
  • CHC40708 - Certificate IV in Community Services Work
  • CHC51408 - Diploma of Youth Work
  • CHC41508 - Certificate IV in Child, Youth and Family Intervention (Child protection)
  • CHC51608 - Diploma of Employment Services
  • CHC50608 - Diploma of Community Services Work
  • CHC42508 - Certificate IV in Community Services (Information, advice and referral)
  • CHC42008 - Certificate IV in Employment Services
  • CHC30408 - Certificate III in Disability
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC30808 - Certificate III in Education Support
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC40508 - Certificate IV in Mental Health
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC50708 - Diploma of Community Development
  • CHC51308 - Diploma of Education Support
  • CHC60208 - Advanced Diploma of Children's Services
  • CHC51508 - Diploma of Youth Justice
  • CHC50108 - Diploma of Disability
  • CHC50308 - Diploma of Community Services (Mental health)
  • CHC42108 - Certificate IV in Career Development
  • CHC30208 - Certificate III in Aged Care
  • CHC30308 - Certificate III in Home and Community Care
  • CHC50908 - Diploma of Children's Services (Early childhood education and care)
  • HLT51607 - Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT42407 - Certificate IV in Indigenous Environmental Health
  • HLT42307 - Certificate IV in Population Health
  • HLT44007 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT51007 - Diploma of Population Health
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT61107 - Advanced Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT51107 - Diploma of Indigenous Environmental Health
  • HLT43007 - Certificate IV in Dental Assisting
  • HLT33207 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT43407 - Certificate IV in Nursing (Enrolled/Division 2 nursing)
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT42507 - Certificate IV in Allied Health Assistance

And the skillsets: