Maintain an effective work environment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCORG405D, 'Maintain an effective work environment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Maintain an effective work environment' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Work to achieve identified outcomes

1.1 Define and agree own work roles and responsibilities with appropriate people

1.2 Develop and implement work plans to ensure:

desired outcomes are achieved

objectives are met

agreed timeframes are met

compliance with relevant guidelines and procedures

contingencies are managed

duty of care responsibilities are met

ethical practice

the work of the organisation is promoted

1.3 Where appropriate to work role, incorporate understanding of relevant legislation and awards into workplace practices and decisions

1.4 Where relevant to work role, provide unpaid workers and others with appropriate training, briefing and supervision

1.5 Where problems arise in meeting work plans, take appropriate action to re-negotiate or seek assistance

2. Establish and maintain appropriate work relationships

2.1 Use effective communication and interpersonal skills to ensure all workplace interactions contribute to achievement of organisation objectives and promotion of the community services industry

2.2 Demonstrate consideration of the full range of individual and cultural differences in workplace relations

2.3 Deal with any issues related to well being of work colleagues promptly and in accordance with organisation procedures

2.4 Handle potential and actual conflicts in the workplace to minimise disruption

3. Facilitate operation of the workgroup

3.1 Actively participate in all team processes to ensure team objectives are met

3.2 Ensure individual responsibilities within team are achieved to identified standards and timeframes

3.3 Appropriately inform individuals for whom you are responsible of workplace performance standards

3.4 Develop and use range of own skills and knowledge as required to enhance team performance

3.5 Apply appropriate effort to maximise effective communication and to ensure resolution of issues within the team and conflict

4. Review and develop own performance

4.1 Regularly monitor own performance against workplans, organisation objectives and client needs

4.2 Seek out and access opportunities for formal and informal development of skills and knowledge to optimise performance


Qualifications and Skillsets

CHCORG405D appears in the following qualifications:

  • CHC40408 - Certificate IV in Alcohol and Other Drugs Work
  • CHC42308 - Certificate IV in Mediation
  • CHC41908 - Certificate IV in Youth Justice
  • CHC40608 - Certificate IV in Leisure and Health
  • CHC40808 - Certificate IV in Community Development
  • CHC41808 - Certificate IV in Youth Work
  • CHC52208 - Diploma of Community Services Coordination
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC40708 - Certificate IV in Community Services Work
  • CHC51908 - Diploma of Relationship Education
  • CHC42508 - Certificate IV in Community Services (Information, advice and referral)
  • CHC42008 - Certificate IV in Employment Services
  • CHC40908 - Certificate IV in Social Housing
  • CHC40508 - Certificate IV in Mental Health
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC41008 - Certificate IV in Community Services Advocacy
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • CHC42108 - Certificate IV in Career Development
  • CHC42408 - Certificate IV in Relationship Education
  • HLT51607 - Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT42407 - Certificate IV in Indigenous Environmental Health
  • HLT42307 - Certificate IV in Population Health
  • HLT43707 - Certificate IV in Optical Technology
  • HLT43407 - Certificate IV in Nursing (Enrolled/Division 2 nursing)