Coordinate the work environment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCORG506D, 'Coordinate the work environment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate the work environment' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Contribute to and promote effective work practices

1.1 Routinely identify and implement effective ways of working to sustain ongoing health and morale

1.2 Develop and implement work plans to ensure:

client needs are addressed

desired outcomes are achieved

objectives are met

agreed timeframes are met

compliance with relevant guidelines and procedures

contingencies are managed

duty of care responsibilities are met

ethical and non discriminatory practices

the work of the organisation is promoted

1.3 Develop and implement strategies in consultation with appropriate people to maximise work performance and outcomes, including addressing barriers and constraints

1.4 Where relevant to work role, implement effective measures to ensure new and existing staff:

are fully informed of what is expected of them

are provided with appropriate orientation, induction and development opportunities

contribute to ongoing review of workplace practices

have written workplans which are regularly reviewed

1.5 Make every effort to implement processes and practices that promote cooperative work practices and maintain positive relationships with staff and management

1.6 Take responsibility for own behaviour and identify and implement ways to develop effective working relationships

2. Promote effective workplace relations

2.1 Model and promote effective communication in the workplace, including open discussion and active listening

2.2 Identify potential and actual conflict situations, and develop and implement appropriate strategies to deal with these, to minimise effects on the workplace and address rights and responsibilities of all parties

2.3 Throughout conflict resolution processes, ensure access to appropriate support, mediation, facilitation and debriefing for parties within organisation constraints

2.4 Make every effort to resolve issues which may disrupt work unit activities

3. Facilitate work group activities

3.1 When conducting meetings, clarify purpose, agree procedures, negotiate roles and responsibilities, adhere to agreed timeframes and maintain equality of participation and input by group members

3.2 Seek feedback on operation of group processes, encourage suggestions for change and implement appropriate action

3.3 Provide feedback in a supportive manner appropriate to individuals and the group

4. Develop and implement staffing processes as required

4.1 Maintain confidentiality in relation to staff processes according to organisation policy and to protect individuals

4.2 Plan appropriately to identify areas of need and develop proposals to address them, including arranging resourcing and staffing

4.3 Participate in recruitment processes as required

4.4 If staff performance is unsatisfactory, provide counselling and support to improve performance

4.5 Address staff performance issues as required in accordance with organisation's procedures

4.6 Encourage and facilitate staff access to appropriate training to enable the achievement of outcomes in the workplace and organisation

5. Advocate for workplace health and safety and fair employment practices

5.1 Make staff and management aware of Commonwealth and State legislation and organisation guidelines relating to occupational health and safety (OHS), equal employment opportunities and anti-discrimination in the workplace and promote and model compliant practices

5.2 Negotiate, develop and implement work practices within the above legislative and organisation guidelines

5.3 Document and communicate individual workers rights and obligations in a manner and language that can be clearly understood by relevant parties

5.4 Where there are breaches of relevant workplace legislation, take timely and appropriate action according to level of responsibility in the organisation

Qualifications and Skillsets

CHCORG506D appears in the following qualifications:

  • CHC52008 - Diploma of Community Services (Case management)
  • CHC50508 - Diploma of Leisure and Health
  • CHC52208 - Diploma of Community Services Coordination
  • CHC51908 - Diploma of Relationship Education
  • CHC51608 - Diploma of Employment Services
  • CHC50608 - Diploma of Community Services Work
  • CHC42508 - Certificate IV in Community Services (Information, advice and referral)
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC50808 - Diploma of Social Housing
  • CHC41008 - Certificate IV in Community Services Advocacy
  • CHC51508 - Diploma of Youth Justice
  • CHC50108 - Diploma of Disability
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • CHC50908 - Diploma of Children's Services (Early childhood education and care)
  • HLT51607 - Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT51007 - Diploma of Population Health
  • HLT51107 - Diploma of Indigenous Environmental Health

And the skillsets: