Establish and manage new programs or services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCORG608D, 'Establish and manage new programs or services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Establish and manage new programs or services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Complete strategic planning activities

1.1 Research, assess and identify the need for development and change and consult all relevant people in an appropriate way

1.2 Clarify, negotiate and agree with key stakeholders and target groups, goals and objectives consistent with the purpose and philosophy of the organisation

1.3 Recognise risks associated with implementing the strategy and take steps to maximise outcomes to ensure compliance with duty of care and meet all objectives

1.4 Evaluate the proposed strategy against existing programs and services, and identify gaps

1.5 Carry out negotiations in a way that generates support and takes account of key stakeholder views

1.6 Identify and assess financial cost and resource requirements

1.7 Where required resources are not immediately and readily available, make submissions to potential relevant funding sources

1.8 Implement appropriate structures to oversee task as relevant

2. Manage implementation of new program or service

2.1 Develop implementation plans to suit a variety of contexts and to cope with contingencies

2.2 Provide appropriate support to those involved in implementing the strategy to ensure original aims and objectives are pursued

2.3 Establish, monitor and regularly review, policies and procedures to manage the use of staff, equipment and other physical assets

2.4 Convey to relevant personnel all operational details including timeframes, resources, staffing limits and financial procedures, in an appropriate manner

2.5 Develop a budget and monitor expenditure and resources in line with organisation procedures and planned outcomes

2.6 Implement project or strategy in line with all relevant guidelines and legal requirements

3. Establish and manage organisation and operational arrangements

3.1 In conjunction with key clients and stakeholders, determine a structure consistent with purpose, philosophy and roles of organisation, and which meet industrial, legal and policy requirements

3.2 Develop documentation systems and processes to ensure all legal requirements are met, and submit them to relevant decision-makers for authorisation as appropriate

3.3 Maintain and keep required records to ensure legal organisation and statutory requirements are met

3.4 Develop appropriate promotional activities and direct at stakeholders, target groups and relevant personnel within the organisation to optimise effectiveness and support

4. Undertake appropriate evaluation and reporting

4.1 Devise evaluation process and related techniques to collect and analyse data and ensure it meets the needs of decision-makers, funding organisations and other people and groups with stake in program or service being evaluated

4.2 In consultation with relevant people, define criteria to be used to judge the value and effectiveness of the program or service

4.3 Actively seek views of interested parties at regular time intervals and use to inform the ongoing development and implementation of the program or service

4.4 Regularly monitor progress in implementing the program or service against the agreed plan

4.5 Use evaluation information for revision, ongoing development and implementation of program or service


Qualifications and Skillsets

CHCORG608D appears in the following qualifications:

  • CHC50508 - Diploma of Leisure and Health
  • CHC60108 - Advanced Diploma of Disability Work