Lead and develop others in a community sector workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCORG611B, 'Lead and develop others in a community sector workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Lead and develop others in a community sector workplace' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Provide leadership, direction and guidance to the organisation

1.1 Provide regular briefings on work goals, plans and operational issues to work groups to minimise role ambiguity and maximise effectiveness

1.2 Provide encouragement to develop new and innovative work practices and strategies to optimise work outcomes and better meet client needs

1.3 Model high standards of performance and practice to staff

1.4 Provide leadership and supervision appropriate to changing priorities and situations and take into account differing needs and backgrounds of individuals, requirements of task and client needs

1.5 Use the diversity of individuals' knowledge, skills and approaches to enhance work outcomes

1.6 Model application of principles and practices of equal employment opportunity, occupational health and safety (OHS) and participative work practices in the community sector and promote to staff

2. Maximise own performance outcomes

2.1 Use effective time and work management techniques, including monitoring workflow and outcomes, to meet priorities and achieve identified objectives

2.2 Plan work and monitor progress to minimise effects of unexpected outcomes

2.3 Ensure all work undertaken complies with established policies and procedures, especially those relating to anti-discrimination and OHS in the community sector

2.4 Regularly review and revise work practices to assist achievement of identified objectives

2.5 Seek and take opportunities for continuous self development/learning

3. Manage effective work relationships

3.1 Clearly articulate the link between the group's function, goals of the organisation and individual responsibilities and communicate to staff routinely

3.2 Routinely use participative decision-making processes to allocate responsibilities and develop, implement and review work of the group

3.3 Where relevant, identify and resolve conflict with minimum disruption to workgroup function and in accordance with organisation procedures

3.4 Allocate tasks within competence of staff and support by appropriate delegation and training

3.5 Adjust interpersonal styles and methods to the social and cultural context

3.6 Communicate and interact with colleagues and management using a variety of appropriate techniques

4. Manage and improve the performance of individuals

4.1 Monitor performance of the group in achieving objectives, review regularly and use as the basis for further allocation of work

4.2 Monitor and review individual outcomes in consultation with the workgroup to measure and assess progress against objectives and identify issues for attention or further work

4.3 Revise work practices as required to achieve workgroup, corporate and community sector goals and objectives

4.4 Address performance problems in fair, constructive and timely manner in accordance with relevant guidelines, procedures and natural justice

4.5 Monitor individual and group progress and provide regular feedback to optimise achievement of organisation objectives

4.6 Support the work group to develop mutual commitment and cooperation

4.7 Promote and encourage workgroup effectiveness through active participation in group activities and communication processes

5. Support, participate and review group development

5.1 Put in place development plans for each staff member, identifying relevant development activities

5.2 Develop, agree and implement action plans to meet individual and group training and development needs

5.3 Encourage and support staff to apply skills and knowledge in the workplace

5.4 Identify and deliver relevant specialist training and professional development, as required

5.5 Arrange appropriate training and provide to meet individual and organisation needs

5.6 Encourage staff to be involved in professional development and support staff to attend training courses and to take up other development opportunities

6. Support and develop staff

6.1 Provide staff with personal and career development opportunities from within and outside of the organisation

6.2 Hold regular meetings with staff to review, adjust and develop strategies and priorities

6.3 Agree priority tasks and monitor achievement of work plans to maximise organisation effectiveness

6.4 Monitor overall performance of staff and provide regular feedback in an appropriate manner

6.5 Provide opportunities for targeted professional development in the community sector context

Qualifications and Skillsets

CHCORG611B appears in the following qualifications:

  • CHC70208 - Vocational Graduate Certificate in Community Services Practice (Client assessment and case management)
  • CHC50508 - Diploma of Leisure and Health
  • CHC52208 - Diploma of Community Services Coordination
  • CHC41208 - Certificate IV in Children's Services (Outside school hours care)
  • CHC51908 - Diploma of Relationship Education
  • CHC51608 - Diploma of Employment Services
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC50808 - Diploma of Social Housing
  • CHC60308 - Advanced Diploma of Community Sector Management
  • CHC60108 - Advanced Diploma of Disability Work
  • CHC80308 - Vocational Graduate Diploma of Family Dispute Resolution
  • CHC60208 - Advanced Diploma of Children's Services
  • CHC50108 - Diploma of Disability
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • CHC50308 - Diploma of Community Services (Mental health)
  • CHC80108 - Vocational Graduate Diploma of Community Sector Management
  • CHC70108 - Vocational Graduate Certificate in Community Services Practice (Statutory child protection)
  • CHC50908 - Diploma of Children's Services (Early childhood education and care)
  • HLT51307 - Diploma of Hearing Device Prescription and Evaluation
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT51407 - Diploma of Aromatherapy
  • HLT51507 - Diploma of Kinesiology