Provide services for young people appropriate to their needs and circumstances

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCYTH506A, 'Provide services for young people appropriate to their needs and circumstances'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide services for young people appropriate to their needs and circumstances' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish effective rapport with young people and families

1.1 Use interaction with young people to encourage personal reflection on relationships and personal responsibility

1.2 Negotiate clear boundaries between worker and young person, taking account of factors likely to impact the relationship

1.3 Use a range of communication strategies to gather information about the background and circumstances of young people and their families

1.4 Ensure all approaches to and communication with the young person are conducted on terms that are non threatening and acceptable to them, and are designed to encourage their own informed choice

1.5 Take steps to create a safe environment when communicating with the young person

1.6 Ensure information provided to young people and their families is factual, clear and designed to promote positive responses

1.7 Identify issues arising from the circumstances of young people and their families and the need for changes to behaviour and relationships

1.8 Maintain clear, ethical and honest relationships with young people and their families

1.9 Promote the young person's rights and choices in ways which respect their values and beliefs, consistent with relevant legislation and professional responsibility and accountability

1.10 Record and report all information relevant to intervention contact with young people and their families according to organisation's procedures and considering confidentiality and discretion

2. Identify and address immediate needs and circumstances of young people

2.1 Identify and respond to immediate needs of young people according to nature and degree of urgency

2.2 Provide young people and their families with information tailored to their capacity to absorb and designed to calm and reassure

2.3 Observe and note any signs of distress, anxiety, aggression and apathy

2.4 Observe and note signs of impairment of functioning in individuals and relationships

3. Explore and clarify issues facing the young person and the nature of support sought

3.1 Offer the young person adequate opportunity to explore and clarify the issues facing her/him

3.2 Negotiate involvement of other parties as required by young person and worker

3.3 Listen actively and positively to young person's issues, needs, views and feelings about their issues and accepting support

3.4 Where there are communication difficulties, make renewed attempts through appropriately modified approaches or responses

3.5 Describe and analyse the nature and scope of the issues and check with the young person for completeness and accuracy

3.6 Clearly explain to the young person the role and capacity of the worker to provide assistance and support

3.7 Where appropriate, obtain relevant available information from others about the young person's potential need for support, consistent with the young person's right to access information and to approve or disapprove of the worker's actions

4. Facilitate goal setting and action planning

4.1 Encourage and support the young person to work out their own goals and priorities and to assess their feasibility

4.2 Where appropriate, offer further options to the young person without imposition or pressure

4.3 Emphasise and negotiate clients' responsibility for determining and achieving their goals

4.4 Where there are judged to be risks to the young person from the choices made, explain these in a manner which is supportive whilst outlining the risk

4.5 Encourage clients to identify and prioritise long and short term goals based on individual responsibility and personal choice

4.6 Encourage and/or support the young person to develop strategies to act on goals set

4.7 Encourage clients to identify and analyse factors that have contributed to past behaviour and obstacles to achieving individual and family goals

4.8 Identify unrealistic expectations, challenge negative attitudes and unacceptable objectives and re-negotiate plans when required

5. Provide targeted assistance and referral

5.1 Identify and clearly communicate the type and nature of services available to clients

5.2 Discuss availability, type and nature of services and resources in a manner, and at a level and pace, appropriate to the young person and in a way which respects their right of choices

5.3 Undertake appropriate work to ensure assistance provided:

is of a level, type and manner appropriate to the young person and the nature of the issues facing them

is consistent with legal and statutory provisions

meets resource and time constraints

complies with organisation policy

5.4 Encourage young person to use this service and/or access alternative services and resources which are appropriate to their requirements, beliefs and preferences and to be as self managing as possible

5.5 Advise the young person about ways in which legal and statutory provisions might affect their situation and confirm young person's knowledge and understanding of information provided and need for additional information

5.6 Establish systems to ensure information and referral sources within organisation are up to date, comprehensive, accurate, accessible and relevant to clients

5.7 Implement procedures to ensure workers have access to additional advice, expertise and support from others as required

5.8 Continually monitor effectiveness of service delivery and resolve problems of access, services or resources as appropriate

5.9 Ensure all documentation and reporting is in accordance with organisation procedures

6. Act as an advocate on request

6.1 Where the young person requests the worker to act as an advocate, identify the scope and goals of the possible role and outline and negotiate these with the young person

6.2 When requested and where possible, support the young person and accompany them during first stages of access to services to enable them to gain confidence to go alone

6.3 Represent the young person's interests clearly and accurately in a manner consistent with the identified agreement between them and the worker

6.4 Describe and explain to the young person all representations made on their behalf in a manner and language appropriate to their information needs and circumstances

6.5 Ensure decisions and/or actions taken on behalf of the young person are consistent with their expressed or implied preferences and interests

Qualifications and Skillsets

CHCYTH506A appears in the following qualifications:

  • SIS40310 - Certificate IV in Outdoor Recreation
  • SIS50310 - Diploma of Outdoor Recreation
  • CHC41408 - Certificate IV in Child, Youth and Family Intervention (Residential and out of home care)
  • CHC41608 - Certificate IV in Child, Youth and Family Intervention (Family support)
  • CHC52208 - Diploma of Community Services Coordination
  • CHC51408 - Diploma of Youth Work
  • CHC41508 - Certificate IV in Child, Youth and Family Intervention (Child protection)
  • CHC50608 - Diploma of Community Services Work
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC80208 - Vocational Graduate Diploma of Relationship Counselling
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)