Maintain the sales environment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPCCBC4033A, 'Maintain the sales environment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Maintain the sales environment' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Organise the display or presentation area.

1.1. Display or presentation area is maintained to a professional standard.

1.2. Customer facilities are provided, including adequate parking, a children's activity area and adequate seating, and the needs of people with disability, including adequate and accessible parking.

1.3. Display or presentation area is correctly arranged for adequate access, reduced noise, privacy and desk or demonstration space.

2. Place, display and arrange plans, brochures and product information.

2.1. Displays are set up at an appropriate level, within reach, ensuring that traffic through the area is not impeded.

2.2. Product information provided is accurate, understandable and attractively packaged.

2.3. Main features of products are identified, including design and visual features, specifications and cost advantages.

2.4. Enterprise promotional campaign materials are made available to all sales consultants.

3. Implement housekeeping policies.

3.1. Displays or sales areas and offices are used in accordance with company policies.

3.2. Housekeeping requirements, such as cleaning, lighting and room aesthetics, are addressed to maintain a pleasant and fresh environment.

4. Identify maintenance requirements.

4.1. Maintenance requirements are identified and communicated to the organisation.

4.2. Maintenance matters are followed up.


Qualifications and Skillsets

CPCCBC4033A appears in the following qualifications:

  • CPC40408 - Certificate IV in Building and Construction (Sales)