Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPACC4014A, 'Facilitate the development of Disability Discrimination Act Action Plans'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Facilitate the development of Disability Discrimination Act Action Plans' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
1Respond to client inquiry. | 1.1 The client requesting access advice to facilitate the development of an Action Plan is identified and their authority to act is established in accordance with organisational requirements. 1.2 Client needs are discussed and confirmed using effective interpersonal skills and communication techniques in accordance with organisational requirements. 1.3 Personal competence and organisational capability to respond to client needs are determined and assessed. | ||
1.4 Authority to proceed is negotiated with client and documented in accordance with organisational requirements. | |||
2Establish client relationship. | 2.1 Contractual arrangements are negotiated, confirmed, documented and stored in accordance with client, organisational and legislative requirements. 2.2 A client brief providing the required level of detail is requested in accordance with organisational requirements. 2.3 Information on client's business operations, services offered, staff profiles and business premises is obtained. 2.4 A work plan to develop an Action Plan in collaboration with the client is negotiated and documented. | ||
3Review business practices in conjunction with client. | 3.1 Data is collected to develop a comprehensive customer profile in accordance with client, organisational and legislative requirements. 3.2 Customer profile data is analysed to identify shortcomings in accessibility in accordance with client, organisational and legislative requirements. 3.3 Customer profile data is used to establish, in conjunction with the client, a benchmark for assessing improvements in service provision. 3.4 Communication barriers impeding the relationship between the client and their customers are identified and documented in conjunction with the client. 3.5 Attitudinalbarriers impeding the relationship between the client and their customers are identified and documented in conjunction with the client. 3.6 Physical barriers impeding the relationship between the client and their customers are identified and documented in conjunction with the client. | ||
4Facilitate the client's planning processes to achieve the objectives of the DDA. | 4.1 Appropriate policies and programs to achieve the legislative objectives are developed in conjunction with the client by using the information collected through the review of current business practices. 4.2 Goals, targets and timeframes to implement the developed policies and programs are established and documented in conjunction with the client. 4.3 Monitoring processes to measure the implementation of the developed policies and programs are established and documented in conjunction with the client. 4.4 Evaluation strategies to gauge the effectiveness of the developed policies and programs in achieving compliance are developed and documented in conjunction with the client. 4.5 Persons responsible for implementing the Action Plan are identified and appointed in conjunction with the client. 4.6 Training and professional development opportunities to support staff in the implementation of the Action Plan are identified and documented in conjunction with the client. 4.7 A grievance policy is developed and documented and procedures are implemented for handling grievances in conjunction with the client. 4.8 An internal communication strategy to communicate the benefits of the Action Plan to the business and company personnel is developed and documented in conjunction with the client. 4.9 An external communication and marketing strategy to inform current and potential clients about the improved service arrangements for people with disabilities is developed and documented in conjunction with the client. 4.10 The Action Plan is integrated into overall business planning processes in conjunction with the client. | ||
5Assist client to develop a process to review the Action Plan. | 5.1 Processes for the periodic review of Action Plan goals are established and documented in conjunction with the client. 5.2 Processes for periodic updating of the Action Plan to reflect current and future business practices are established and documented in conjunction with the client. | ||
6Assist with Action Plan documentation and lodgement. | 6.1 All aspects of the documentation of the Action Plan are finalised in conjunction with the client. 6.2 All Action Plan documentation is collated into a suitable format in conjunction with the client and copies are retained for future reference, monitoring, evaluation and updating in accordance with organisational requirements. 6.3 Action Plan is forwarded to the HREOC in accordance with established organisational requirements and HREOC published guidelines. | ||