Provide advice on solutions to access and use issues

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPACC8003A, 'Provide advice on solutions to access and use issues'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide advice on solutions to access and use issues' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Determine and manage scope of advice to be offered and associated risk.


Advice offered by access consultants with a range of specialist fields is researched and instances of associated litigation are analysed.


Own professional expertise is defined and range of individuals and organisations that can be offered advice is determined.


Levels of risks associated with giving a range of professional advice are determined, strategies for risk management developed, and appropriate insurance is arranged.


Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.


Analyse and report on access and use issues.


Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with clients.


Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with clients.


Other parties involved in or affected by access and use issues are identified and consulted as required.


Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, codes, standards and premises owner or developer specifications.


Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.


Professional network is consulted to inform technically accurate interpretations of requirements as necessary.


Detailed analyses of access and use issues are communicated to clients in agreed format and queries are addressed.


Develop solutions to access and use issues.


Existing best practice solutions to comparable access and use issues are reviewed and options selected for possible application to issue at hand.


New ideas for National Construction Code (NCC)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.


Management plans are developed to support alternative solutions, as required.


Outline of solutions that could resolve access and use compliance issues is prepared and communicated to clients in appropriate format.


Consultation with parties involved in access and use issues is undertaken on behalf of the client, as requested, to negotiate acceptable solutions.


Impact of different solutions is discussed with clients and best solution is selected.


Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.


Formalise advice on access and use issues.


Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.


Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.


Specifications for selected solution are prepared in consultation with other relevant technical professionals, as required.


Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.


Formal report is compiled and submitted in appropriate format to client and other parties as required.


Provide ongoing advice and support.


Explanation of elements of formal report is provided, within scope of agreed service level.


Additional agreements for providing ongoing advice and support are negotiated and finalised with clients.


Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.