Develop a plan to mitigate water damage and restore carpet

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPCCL3020A, 'Develop a plan to mitigate water damage and restore carpet'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop a plan to mitigate water damage and restore carpet' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Determine and report advice to customer.


Information gathered during assessment of site is analysed.


Judgements are made about cost efficiency of drying and restoration or replacement of carpet and underlay.


Strategies are considered that address other materials and installed furniture and fittings.


Report recommending cost-effective solution and highlighting limitations to achievable results is prepared and communicated to client.


Advice is sought from client about steps that are required for authorising any work.


Secure approval to proceed.


Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.


Costs associated with undertaking work are quoted and negotiated.


Formal agreement to proceed with work is secured and documentation including acceptance of quotation is completed according to standard company procedures.


Formalise plan.


Operational and technical staff members are identified and secured, and their roles and levels of delegation are clearly explained.


Equipment is identified, quantified and secured.


Personal protective equipment (PPE) is sourced according to manufacturer specifications, and OHS and company requirements.


Task is sequenced to ensure maximum efficiency for completion.


Risk management plan is developed and documented according to legislative and company procedures.


Procedures to remove waste from site are developed according to local legislation and company procedures.


Access to site is arranged.


Site induction and briefing on OHS procedures are provided to personnel.


Plan is documented that reflects management of flood damage in line withlegislative and company standards.