Remove carpet stains

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPCLO3007, 'Remove carpet stains'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Remove carpet stains' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.


Plan and prepare to remove stain.


Type of carpet fibre and construction are assessed, job requirements reviewed, and issues clarified as required.


Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.


Stain type is identified through observation or by discussing and clarifying with client, and previous treatments or removal techniques that have been applied are confirmed.


Required stain removal process is determined according to carpet type and cause of stain, client is advised of likelihood of treatment success, and client approval to proceed with stain removal process is obtained before commencing work.


Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.


Required cleaning chemicals are selected and prepared.


Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.


Signs and barricades are selected and installed according to health and safety, and company requirements.


Pre-existing damage is identified and reported according to company requirements.


Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.


Treat carpet stain.


Furniture and fittings are removed to allow cleaning tasks to be performed.


Physical remnants of stain are removed as much as possible using technique suited to cause of stain.


Required cleaning chemical is applied and allowed to dwell according to manufacturer specifications.


Carpet is inspected for evidence of previously used chemicals that may impede the cleaning process and all chemicals are removed using water treatment before reapplying chemical.


Treated area is agitated using required equipment and inspected to check that stain removal technique and process are working.


Cleaning process is continued until stain is completely removed or until agreed job requirements have been met.


Finalise stain removal.


Chemical residue is extracted using required extraction equipment and techniques.


Treated carpet is checked for pH levels and neutraliser is applied if required.


Treated area is dried or left to dry according to company and job requirements.


Soil is removed and carpet is cleaned according to manufacturer specifications, and legislative, health and safety, and company requirements.


Treated area is compared with surrounding surface area to determine need for further action according to job and company requirements.


Results are reported according to company requirements.


Tidy work site.


Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.


Furniture and fittings are returned to original position according to client requirements.


Signs and barricades are removed according to health and safety, and company requirements.


Clean and safety check equipment, and store equipment and chemicals.


Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.


Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.