Develop a plan to mitigate water damage and restore carpets

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPCLO3030, 'Develop a plan to mitigate water damage and restore carpets'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop a plan to mitigate water damage and restore carpets' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.


Access and prepare site for inspection.


Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained.


Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.


Health and safety requirements for site and type of work to be undertaken are identified and applied to planning.


Insurance arrangements are confirmed and insurance excess payment is collected according to company policy.


Site is secured and immediate physical hazards are addressed prior to proceeding with assessment.


Equipment required to conduct site assessment is selected and prepared.


Personal protective equipment (PPE) is sourced and used according to manufacturer specifications and industry standards.


Assess water damage.


Existing inundation of water is identified and water entry is isolated or stopped as required.


Investigations and discussions are held with client to identify source and type of water.


Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques, and is documented.


Factors affecting mitigation and restoration are analysed and documented.


Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented.


Photographic evidence of site damage is recorded according to company procedures.


Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration.


Develop and document plan.


Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay.


Strategies to protect or restore other building materials and installations are analysed and documented.


Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures.


Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.


Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures.


Clean and safety check equipment, and store equipment and chemicals.


Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.


Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.