Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM3015B, 'Use and maintain property and client information databases'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Use and maintain property and client information databases' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||||
1Access appropriate databases. | 1.1 Information requirements are determined. 1.2 Appropriate property or client database is identified and accessed in line with agency policy and procedures. 1.3 Property and client databases are administered in line with agency procedures, ethical standards, legislative requirements and privacy guidelines. | ||||
2Retrieve relevant property and client information and produce reports. | 2.1 Property or client database is interrogated using appropriate search techniques. 2.2 Database functions are used to access required property or client information. 2.3 Accessed property or client information is checked to ensure that it meets requirements. 2.4 Property or client information is downloaded and printed as required according to system procedures. 2.5 Property or client information is organised and presented in a format that conforms to requirements and agency style guide. 2.6 Reports are reviewed and checked for accuracy. | ||||
3Enter property or client information. | 3.1 Information is gathered, analysed and prepared for entry in property or client database in line with agency procedures, legislative requirements and privacy guidelines. 3.2 Information is checked for clarity, accuracy, currency and relevance in line with agency procedures, legislative requirements and privacy guidelines. 3.3 Information is accurately entered into property or client database in line with agency procedures, legislative requirements and privacy guidelines. | ||||
4Maintain secure storage of information. | 4.1 Database files are stored in a secure location according to agency procedures, legislative requirements and privacy guidelines. 4.2 Access to database files is restricted to authorised personnel in line with agency risk management policy and procedures, legislative requirements and privacy guidelines. | ||||
5Contribute to monitoring and enhancing property information databases. | 5.1 Requirements of property or client information databases are analysed and suggestions for improvements are provided to relevant personnel. 5.2 Feedback about the clarity, accuracy, currency and relevance of output from property or client information databases is provided to relevant personnel. | ||||
6Use databases to enhance customer relations. | 6.1 Regular clients are accurately identified and followed up according to agency practice. 6.2 Client records are accurately used to advise clients on agency services of possible interest. | ||||