Work in the strata/community management sector

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM3017A, 'Work in the strata/community management sector'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work in the strata/community management sector' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1Interpret and comply with legislative, ethical and procedural requirements.

1.1 Legislative, ethical and procedural requirements relevant to strata/community management services are identified and accessed according to client needs and organisational requirements.

1.2 Key principles relating to agency legislative, ethical and procedural values are identified and interpreted.

1.3 Own interpretation and application of legislative, ethical and procedural requirements are confirmed with relevant people to ensure consistency.

1.4 Breaches of organisational codes of ethics and conduct are recognised and reported according to organisational requirements.

1.5 Situations requiring specialist advice are identified and assistance is sought as required according to organisational procedures.

2Implement effective work practices.

2.1 Strata/community management work practices are implemented according to client instructions and organisational requirements.

2.2 Work tasks are identified, scheduled and completed within designated timeframes according to industry, legislative and organisational requirements.

2.3 Factors affecting achievement of work tasks are identified and reported to relevant people according to organisational procedures.

2.4 Commitment to compliance with applicable legislative, ethical and procedural requirements is demonstrated in own work practices.

3Complete standard contractual documentation.

3.1 Standard documentation for strata/community management operations is completed according to legislative and procedural requirements.

3.2 Business equipment and technology are used as required to complete documentation according to applicable OHS and organisational requirements.

3.3 Text used in contractual documentation complies with organisational requirements and is used in a legally appropriate manner.

3.4 Own professional obligations and responsibilities in completing industry documentation are recognised and applied.

3.5 Documentation is securely maintained with due regard to confidentiality, legislative and organisational requirements.

4Identify risks.

4.1 Potential risks are identified and reported to relevant people according to organisational procedures.

4.2 Recommendations on appropriate strategies to minimise risks and complaints are discussed with relevant people.

4.3 Appropriate practices for receiving and handling monies are identified and applied according to organisational and legislative requirements.

4.4 Appropriate security arrangements for the management of property and facilities are identified and applied according to organisational and legislative requirements.

4.5 Limitations in identifying risk are identified and assistance is sought from relevant people according to organisational requirements.

5Develop and maintain professional competence.

5.1 Own professional development is maintained in consultation with relevant people according to organisational requirements.

5.2 Feedback from clients and colleagues is used to determine professional competency and quality of performance, and to identify key areas for improvement.

5.3 Personal knowledge and skills in providing strata/community management services are reviewed against competency standards and other relevant benchmarks to establish professional development needs and priorities.

5.4 Strategies to maintain currency of professional competency in providing effective strata/community management services are identified, scheduled and implemented.

5.5 Information regarding learning and professional development is recorded and securely maintained according to organisational requirements.

Qualifications and Skillsets

CPPDSM3017A appears in the following qualifications:

  • CPP40307 - Certificate IV in Property Services (Real Estate)
  • CPP30311 - Certificate III in Property Services (Operations)