Establish and manage agency trust accounts

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM4006A, 'Establish and manage agency trust accounts'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Establish and manage agency trust accounts' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1Review agency trust accounts for compliance with trust account requirements.

1.1 Agency trust account requirements are clearly identified, accurately recorded and continuously updated in line with relevant legislation and regulations.

1.2 Policies and procedures for accurate trust account keeping are developed which comply with trust account requirements, key principles of accounting and financial management, agency practice and legislative requirements.

1.3 Criteria for evaluatingelectronic and manual trust accounting systems are identified and applied to ensure compliance with all trust account requirements.

2 Establish and maintain trust accounts.

2.1 Source documents for trust transactions are identified and accessed in line with legislative requirements.

2.2 Documentation of trust records and transactions are produced to give an accurate record of agency transactions on behalf of clients.

2.3 Transactions are supported by appropriate authorisation and documentation and are in line with agency practice and legislative requirements.

2.4 Entries and transactions are promptly and accurately recorded in line with relevant trust account requirements and agency requirements, and can be provided on demand.

2.5 Discrepancies in entries or documentation are promptly followed up to ensure clarification or resolution and are reported to relevant authorities where necessary.

2.6 Audit and security arrangements are checked to ensure they provide adequate protection for client confidentiality and client funds held in trust.

3Manage and control trust accounts.

3.1 Disbursements to and from trust accounts are authorised and managed within agreed agency protocols and legislative requirements.

3.2 Appropriate arrangements are made with third parties and other professionals to ensure that agency trust accounts comply with legislative requirements.

3.3 Agency trust administration policies and procedures are disseminated or made readily available to relevant staff in line with agency practice and legislative requirements.

3.4 Ongoing training of relevant agency staff is provided to ensure efficient operation of trust accounts and financial and IT systems, and compliance with agency practice and legislative requirements.

3.5 Procedures for monitoring records and ensuring the security of trust account records are developed and implemented.

4Monitor and review trust accounts.

4.1 Documentation and other reporting requirements are regularly reviewed for compliance with legislative requirements.

4.2 Trust account entries and transactions are regularly checked and monitored to ensure compliance with agency practice and legislative requirements.

4.3 Trust account transactions are monitored to ensure appropriate authorisation is obtained prior to any disbursements.

5Authorise and verify trust accounts.

5.1 Periodic reconciliation is verified by licensee in charge, in compliance with legislative requirements.

5.2 Periodic financial reports are prepared and discussed with clients to ensure their continued accuracy.

5.3 Records are maintained to enable them to be conveniently and properly audited.

5.4 Legislative audit requirements are met.

Qualifications and Skillsets

CPPDSM4006A appears in the following qualifications:

  • CPP40307 - Certificate IV in Property Services (Real Estate)
  • CPP40507 - Certificate IV in Property Services (Business Broking)
  • CPP40407 - Certificate IV in Property Services (Stock and Station Agency)
  • CPP50307 - Diploma of Property Services (Agency Management)
  • CPP40611 - Certificate IV in Property Services (Operations)
  • CPP50409 - Diploma of Property Services (Business Broking)