Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM4016A, 'Monitor and manage lease or tenancy agreement'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Monitor and manage lease or tenancy agreement' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | |||
1Implement conditions of lease or tenancy agreement. | 1.1 Rights and duties of tenants and landlords or agents during the lease or tenancy agreement are identified in line with ethical standards, legislative requirements and agency practice. 1.2 Inspections of managed properties are conducted and condition reports are prepared in line with lease or tenancy agreement, landlord instructions, legislative requirements and agency practice. 1.3 Rental moneys are collected and processed in line with lease or tenancy agreement, legislative requirements and agency practice. | |||
1.4 Reports are accurately prepared and routinely communicated to landlord on rental moneys collected or in arrears. 1.5 Strategies for collection of rental arrears are discussed with and agreed to by landlord prior to implementation of collection process. 1.6 Procedures for collection of rental arrears are implemented in line with landlord instructions, legislative requirements and agency practice. 1.7 Tenants in arrears are routinely followed up to obtain payment or vacant possession in line with landlord instructions, legislative requirements and agency practice. 1.8 Where necessary, claims against rental bonds are prepared and forwarded to the appropriate authority within specified timeframe of the outgoing property inspection. 1.9 Rent increases and reviews are conducted in line with lease or tenancy agreement, legislative requirements and agency practice. | ||||
2Respond to enquiries from tenants and landlords. | 2.1 Enquiriesfrom tenants and landlords regarding managed property are handled promptly to enable high quality service delivery in line with agency requirements. 2.2 Appropriate rapport is established with tenants and landlords. 2.3 Appropriate interpersonal communication skills are used to clarify enquiries from tenants and landlords. 2.4 Enquiries from tenants and landlords are resolved in terms of lease, tenancy agreement or management agreement or are referred to appropriate people in line with agency practice. | |||
3Plan for renewal of leases and tenancy agreements. | 3.1 Agency renewal patterns for leases and tenancy agreements are assessed and strategies developed to maximise benefits for agency and landlords. 3.2 Lease and tenancy agreement expiries are scheduled to ensure renewals are obtained prior to expiry dates. | |||
4Manage renewals of leases and tenancy agreements. | 4.1 Property is inspected and an accurate report is produced on property conditions and maintenance requirements in line with legislative requirements and agency practice. 4.2 Property condition reports and rental details are provided to tenants prior to renewal of lease or tenancy agreement. 4.3 Conditions of lease or tenancy agreement renewal are negotiated and agreed with all parties. 4.4 Lease or tenancy agreement renewal documentation is prepared and provided to tenant and finalised in line with legislative requirements and agency practice. | |||
5Manage termination of lease or tenancy agreement on behalf of landlord. | 5.1 Documentation required to terminate a lease or tenancy agreement on behalf of landlord is prepared in line with landlord instructions, legislative requirements and agency practice. 5.2 Notice is given to tenant according to client instructions, legislative requirements and agency practice. 5.3 Rights of tenant with regard to terminating a lease or tenancy agreement are observed in line with legislative requirements and agency practice. 5.4 Property inspections are conducted in line with client instructions, legislative requirements and agency practice. 5.5 Effective interpersonal communication techniques and negotiation skills are used with the landlord and tenant to obtain satisfactory conclusion to tenancy. 5.6 Relevant procedures are implemented on behalf of landlord to claim an entitlement toretain part or all of security deposit or bond money, if required, in line with landlord instructions, legislative requirements and agency practice. 5.7 Effective interpersonal communication techniques and negotiation skills are used to clarify issues and resolve disputes with landlords and tenants emanating from the termination of leases and tenancy agreements. | |||
5.8 Regular reports are provided to landlord on termination process and outcomes in line with agency practice. | ||||
6Respond to termination of lease or tenancy agreement initiated by tenant. | 6.1 Rights of tenant to terminate lease or tenancy agreement are observed in line with legislative requirements and agency practice. 6.2 Tenant intention to terminate lease or tenancy agreement is communicated to landlord and instructions are taken from landlord in line with agency practice. 6.3 Property inspections are conducted in line with landlord instructions, legislative requirements and agency practice. 6.4 Effective interpersonal communication techniques and negotiation skills are used with the landlord and tenant to obtain satisfactory conclusion to tenancy. 6.5 Relevant procedures are implemented on behalf of landlord to claim an entitlement to retain part or all of the security deposit or bond money, if required, in line with landlord instructions, legislative requirements and agency practice. 6.6 Effective interpersonal communication techniques and negotiation skills are used to clarify issues and resolve disputes with landlords and tenants emanating from the termination of leases and tenancy agreements. 6.7 Regular reports are provided to landlord on termination process and outcomes in line with agency practice. | |||