Negotiate effectively in property transactions

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM4017A, 'Negotiate effectively in property transactions'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Negotiate effectively in property transactions' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1Establish needs and expectations of relevant parties.

1.1 Clear and open discussions are held with relevant parties to clarify issues and identify desired outcomes in line with agency practice and legislative requirements.

1.2 Consequences of not reaching agreement are identified and other alternatives are determined.

2Negotiate with parties involved in property transactions to reach a desired outcome.

2.1 Relevant information is collected, analysed and organised to inform the negotiation.

2.2 Negotiation approach is established in line with agency practice and legislative requirements.

2.3 Negotiation is conducted in a professional manner, showing respect for all parties in line with agency practice, ethical standards and legislative requirements.

2.4 Effective negotiation techniques are used to persuade and reach agreement between parties to the transaction.

2.5 Possible solutions are discussed and their viability assessed.

2.6 Effective techniques are used for dealing with conflict and breaking deadlocks where required.

2.7 Final position is confirmed, ensuring agreement and understanding between all parties.

2.8 As necessary, follow-up communication or reports are provided to all parties to confirm adjustments required to conditions of agreement.

3Manage potential and real disputes with parties to property transactions.

3.1 Areas of dispute are analysed and evaluated according to agency procedures and market expectations to enable resolution of dispute.

3.2 Further negotiation and clarification of lease or sale is carried out until agreement is reached to the satisfaction of all parties.

Qualifications and Skillsets

CPPDSM4017A appears in the following qualifications:

  • CPP40307 - Certificate IV in Property Services (Real Estate)