Provide facilities and amenities for property users

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM5027, 'Provide facilities and amenities for property users'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide facilities and amenities for property users' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.


Determine requirements for facilities and amenities.


Facility and amenity requirements are identified in consultation with property users and other relevant people using appropriate research and survey techniques.


Client needs are accurately assessed and clarified using appropriate consultative processes.


Relevant documentation and legislative requirements are reviewed to ensure facilities and amenities comply with requirements.


Situations requiring specialist advice are identified and assistance is sought as required.


Plan for provision of facilities and amenities.


Provision of facilities and amenities is planned.


Project strategies, objectives and timelines are negotiated and agreed in consultation with client.


Monitoring and reporting arrangements for project activities are established and documented.


Financial, physical and human resource requirements are identified and arranged according to project plan.


Risk management plan to identify, assess and control risks is prepared and incorporated into project plan.


Relevant approvals are obtained within designated timeframe.


Coordinate implementation of facilities and amenities.


Facilities and amenities are implemented according to agreed project plan.


Equipment and services are provided.


Contingency arrangements for implementing facilities, and amenities are identified and activities planned to maximise quality outcomes.


Expenditure and resource usage are monitored and controlled to ensure objectives are achieved within specified budgetary parameters.


Regular reports on progress and outcomes are provided to relevant people according to project plan.


Review effectiveness of facilities and amenities.


Systematic review processes and established evaluation methods are used to assess effectiveness of facilities and amenities.


Feedback from users is used to confirm quality of facilities and amenities, and to identify areas for future improvement.


Identified non-conformances and non-compliances are documented and referred for action.


Evaluation results and recommendations for improvements to processes are prepared in required format, style and structure, and presented to relevant people within agreed timeframes.


Business equipment and technology are used to maintain relevant documentation.