Provide facilities and amenities for property users

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM5027A, 'Provide facilities and amenities for property users'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Provide facilities and amenities for property users' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1Determine requirements of facilities and amenities.

1.1 Requirements of facilities and amenities are identified in consultation with relevant people and using appropriate research and survey techniques.

1.2 Client needs are accurately assessed and clarified using appropriate consultative processes according to organisational requirements.

1.3 Relevant documentation and legislative requirements are reviewed to ensure facilities and amenities comply with requirements.

1.4 Situations requiring specialist advice are identified and assistance is sought as required according to organisational requirements.

2Plan for provision of service.

2.1 Provision of facilities and amenities is planned according to client and organisational requirements.

2.2 Project strategies, objectives and time lines are negotiated and agreed in consultation with client and other relevant people.

2.3 Monitoring and reporting arrangements for project activities are established and documented in line with client requirements.

2.4 Financial, physical and human resource requirements are identified and arranged according to project plan and organisational procedures.

2.5 Risk management plan to identify, assess and control risks is prepared and incorporated into project plan according to legislative and organisational requirements.

2.6 Relevant approvals are obtained within the designated timeframe according to legislative and organisational requirements.

3Coordinate implementation of facilities and amenities.

3.1 Facilities and amenities are implemented according to agreed project plan, approvals and organisational requirements.

3.2 Equipment and services are provided according to manufacturer, supplier and legislative requirements.

3.3 Contingency arrangements for implementation of facilities and amenities are identified and activities planned to maximise quality outcomes.

3.4 Expenditure and resource usage are monitored and controlled to ensure objectives are achieved within specified budgetary parameters.

3.5 Regular reports on progress and outcomes are provided to relevant people according to project plan.

4Review effectiveness of facilities and amenities.

4.1 Systematic review processes and established evaluation methods are used to evaluate the effectiveness of facilities and amenities.

4.2 Feedback from users is used according to organisational procedures to confirm quality of facilities and amenities and identify areas for future improvement.

4.3 Identified non-conformances and non-compliances are documented and referred for action according to organisational requirements.

4.4 Evaluation results and recommendations for improvements to processes are prepared in required format, style and structure and presented to relevant people within agreed timeframes.

4.5 Business equipment and technology are used to maintain relevant documentation according to legislative and organisational requirements.


Qualifications and Skillsets

CPPDSM5027A appears in the following qualifications:

  • CPP50711 - Diploma of Access Consulting
  • CPP50511 - Diploma of Property Services (Asset and Facility Management)
  • SIT50212 - Diploma of Events
  • SIT60212 - Advanced Diploma of Events
  • SIT50316 - Diploma of Event Management
  • SIT60216 - Advanced Diploma of Event Management