Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPREP4123, 'Manage tenancy'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Manage tenancy' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Implement routine property inspections. | 1.1 | Document agreed process for property inspection and for tenant notification. |
1.2 | Arrange and conduct property inspection. | ||
1.3 | Prepare routine property inspection report. | ||
1.4 | Document and respond to issues or discrepancies identified through property inspection. | ||
1.5 | Communicate with tenant and landlord about property condition and document communication. | ||
2 | Manage request for repairs and maintenance. | 2.1 | Analyse request for repairs or maintenance to determine priority and consult with landlord for instructions. |
2.2 | Document request for repair or maintenance and action taken. | ||
2.3 | Select and engage appropriate tradesperson to quote and undertake repairs or maintenance. | ||
2.4 | Confirm repair or maintenance has been completed to specification and quote. | ||
2.5 | Communicate with tenant and landlord about repair and maintenance activities and document outcomes. | ||
3 | Manage additional tenant requests. | 3.1 | Analyse request from tenant against tenancy terms and conditions. |
3.2 | Communicate tenant request to landlord and document landlord’s instructions. | ||
3.3 | Advise tenant of outcome and document communication. | ||
3.4 | Monitor action, in response to tenant request, to completion and complete documentation. | ||
4 | Manage tenant compliance with tenancy agreement. | 4.1 | Identify and manage rental arrears. |
4.2 | Document and respond to identified breaches of tenancy agreement. | ||
4.3 | Negotiate to resolve breach of tenancy agreement with landlord and tenant. | ||
4.4 | Initiate appropriate actions when resolution of breach cannot be reached. | ||
4.5 | Document communication undertaken with tenant and landlord regarding compliance. | ||
5 | Plan for tenancy agreement renewal. | 5.1 | Advise landlord of advantages and disadvantages of rent increase and/or tenancy renewal. |
5.2 | Identify expiry date of tenancy agreement and determine schedule for tenancy renewals. | ||
5.3 | Document communication and negotiations with tenant and landlord regarding renewal of tenancy agreement. | ||
5.4 | Conduct and document rent review and apply procedures to amend rent according to legislative requirements. | ||
6 | Manage property condition. | 6.1 | Prepare cyclic maintenance schedule for the property. |
6.2 | Recommend and report on improvements to property to maximise rental return. | ||
6.3 | Prepare a plan to action landlord instructions including time line and budget. | ||
6.4 | Document communication with tenant and landlord regarding maintenance activities. | ||
6.5 | Monitor and document agreed maintenance activities. | ||