Coordinate monitoring and control of individual and crowd behaviour

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPSEC3104, 'Coordinate monitoring and control of individual and crowd behaviour'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Coordinate monitoring and control of individual and crowd behaviour' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Confirm work and legal requirements for monitoring and controlling individual and crowd behaviour.

1.1 Review work instructions and workplace policies and procedures and clarify requirements in consultation with relevant persons.

1.2 Clarify legal rights, reporting chain of command, roles and responsibilities with relevant persons.

2. Prepare to oversee monitoring and control of individual and crowd behaviour.

2.1 Maintain personal dress and presentation to meet work instructions and workplace standards for appearance.

2.2 Check resources and equipment for operational effectiveness following manufacturers’ instructions, and rectify or report faulty and damaged equipment.

2.3 Assess site layout including access and exit points, barriers and thoroughfares, and identify strategic observation points to monitor crowd movement and behaviour.

2.4 Assess potential threats and security risks and provide clear response instructions to team members to maintain safety and security.

3. Oversee monitoring of individual and crowd behaviour.

3.1 Use communication equipment to exchange up-to-date situational information with team members and conduct regular and systematic personal safety checks.

3.2 Monitor individual and crowd behaviour and movement and assess risk associated with changing circumstances.

3.3 Identify persons behaving in a potentially disruptive manner and assess degree of risk to self, others, premises and property.

3.4 Intervene early to explain legal rights and responsibilities and behavioural expectations for subject of threat to remain in the work area.

4. Oversee control of individual and crowd behaviour.

4.1 Act promptly to respond to threat and negotiate alternative strategies to de-escalate risk level.

4.2 Apply security response procedures that minimise use of force and maximise safety and security of persons, premises and property.

4.3 Use defensive techniques where reasonable to control person and remove immediate threat.

4.4 Use communication equipment to request assistance from relevant persons.

4.5 Monitor subject of threat and provide assistance to ensure their ongoing safety and wellbeing.

5. Report and review individual and crowd monitoring and control outcomes.

5.1 Record and report outcomes and observations of individual and crowd monitoring activities using workplace documentation.

5.2 Facilitate review and debrief of individual and crowd monitoring and control outcomes to identify procedural improvements.