Coordinate field staff activity from control room

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPSEC4011A, 'Coordinate field staff activity from control room'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Coordinate field staff activity from control room' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1Prepare for operations.

1.1 Applicable provisions of legislative and organisational requirements relevant to control room operations are identified and complied with.

1.2 Operational plans and other relevant information are accessed and reviewed.

1.3 Operational effectiveness of security systems and technology is checked and confirmed in accordance with manufacturer's instructions.

1.4 Preventative and breakdown maintenance arrangements for security systems and technology are confirmed.

1.5 Designated operational roles and responsibilities of field staff are confirmed.

1.6 Communication channels and processes are confirmed with relevant persons.

1.7 Occupational Health and Safety (OHS) issues are identified and appropriate risk control measures implemented in accordance with organisational requirements.

2Control field staff activity.

2.1 Security systems and technology are used in accordance with manufacturer's instructions to monitor security operations and field staff activity.

2.2 Communication with field staff is maintained on a routine and systematic basis in accordance with organisational procedures.

2.3 Irregular or non-responses from field staff are actioned in accordance with organisational procedures.

2.4 Requests for assistance are received, confirmed and organised in accordance with organisational procedures.

2.5 Factors affecting the achievement of security operations are identified and recommendations for variation to operational plan are confirmed and communicated to relevant persons.

2.6 Operational information is recorded and reported in accordance with organisational procedures.

3Coordinate responses to incidents.

3.1 Incidents are identified based on available information and appropriate response formulated and implemented.

3.2 Contingencies and additional resources are anticipated to support a prompt and effective response.

3.3 Changing circumstances are identified and variations to response are determined and implemented in accordance with organisational procedures.

3.4 Continual exchange of information is maintained with field staff and relevant persons.

3.5 Requirements for additional support or specialist advice by field staff is promptly actioned in accordance with organisational procedures.

4Review and complete operations.

4.1 Change of shift procedures are implemented in accordance with organisational procedures and ensure system and monitoring continuity is maintained.

4.2 Operational reports use clear and concise language and meet organisational standards of style, format and accuracy.

4.3 Incident and response observations are provided accurately and constructively and identify opportunities for improvement.

4.4 Identified faults or deficiencies in security systems and technology are documented and reported in accordance with organisational procedures.

4.5 Findings and recommendations from review of operations are forwarded to relevant persons to inform future practice.

4.6 Relevant documentation is completed and securely maintained in accordance with organisational procedures.


Qualifications and Skillsets

CPPSEC4011A appears in the following qualifications:

  • CPP40707 - Certificate IV in Security and Risk Management