Establish offender management practices

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCOFM023, 'Establish offender management practices'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Establish offender management practices' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Develop a case management system

1.1 Ensure that assessment of organisation’s needs is undertaken according to organisation’s philosophy, strategic plans, purpose and structure.

1.2 Consult information on a range of suitable interventions to address immediate, short and longerterm needs of the organisation’s clients.

1.3 Consult key people in the organisation to ensure issues and options for their resolution are explored thoroughly.

1.4 Negotiate common goals, objectives and processes and establish agreement with key people.

1.5 Explore a range of options for addressing the organisation’s needs and include selected options in case management processes.

1.6 Determine processes for monitoring achievement of goals, timeframes and resources through consultation in the system planning stage.

1.7 Define roles, responsibilities and accountabilities for clients, stakeholders, workers and service providers.

1.8 Negotiate and get agreement on processes of appeal and the renegotiation of services and include in the system plan.

1.9 Identify and address relevant social, family, community, cultural and ideological considerations in the case management process.

2. Design and monitor implementation procedures

2.1 Put in place practical strategies and resources to support key people involved in implementation.

2.2 Define negotiable and non-negotiable aspects of the case management process, and include controls to ensure they are maintained.

2.3 Negotiate and reach agreement on ongoing case management processes with key people in the organisation.

2.4 Ensure contracts with external service providers accurately reflect purpose, policies, objectives, timing and resource constraints.

2.5 Create procedures that ensure information is shared between key people in the organisation and those involved in the implementation of the processes.

2.6 Review and measure the progress of specialist client service delivery against defined performance indicators.

2.7 Check that procedures clearly define methods of dealing with crisis and risks.

2.8 Ensure that the case management process is understood and agreed to by involved supervisory staff.

2.9 Ensure procedures define resource evaluation methods for the ongoing implementation of the process.

2.10 Complete all relevant reporting procedures.