ELEMENT

PERFORMANCE CRITERIA

1Assess offenders' potential and needs in relation to offending behaviour.

1.1 Identify and assess offenders' history, skills, resources and needs and investigate risks and opportunities for development.

1.2 Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

1.3 Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

1.4 Acknowledge offenders' preferences and decisions and respond to them positively where suitable and appropriate.

1.5 Use personal goal-setting techniques to identify and prioritise areas for action.

1.6 Assess special needs and make referrals to suitable and available services according to guidelines.

1.7 Record and refer offender information and decisions accurately, according to procedures and offender information system.

1.8 Identify issues arising from involuntary participation and resistance and negotiate the consequences with the offenders.

2Develop plan to achieve offender goals.

2.1 Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

2.2 Explore and clarify offenders' expectations and address potential obstacles to encourage realistic goals and minimise disappointment and frustration.

2.3 Explain and negotiate guidelines, conditions and requirements and get agreement on conditions and compliance.

2.4 Assess the need for specialised assistance or referral and negotiate these with offenders.

2.5 Encourage offenders' self-management and active involvement in decision making and ensure that appropriate support is provided.

3Implement offender management plans.

3.1 Resources required by the plan are identified, assessed for suitability, negotiated and allocated.

3.2 Referrals are negotiated with other services and are conducted according to agreed criteria and protocol.

3.3 Offenders are assisted in individual negotiations with other services where required to achieve agreed outcomes.

3.4 Guidance and support are given when addressing obstacles to achieving goals.

3.5 Possible consequences of behaviour and decisions are explored with offenders and encouragement is given for responsibility in decision making.

3.6 All aspects of the implementation of the plan are routinely reviewed and documented and information is provided to all services involved in implementing the plan according to organisational procedures.

3.7 Specialist advice is sought when required and incorporated into the strategies to achieve goals.

4Monitor and review offender progress.

4.1 Goals and objectives are reviewed against achievements and measures of progress and adjustments are made where required.

4.2 Achievements are acknowledged and positive encouragement is provided together with constructive, honest feedback.

4.3 Additional resources needed for further progress are identified and allocated according to availability and procedures.

4.4 Personal evaluation and reflection are encouraged and strategies are encouraged and supported.

4.5 Boundaries of confidentiality are established and explained to the offender.

4.6 Information obtained is confirmed with the offender and recorded accurately, comprehensively and completely.