Provide leadership in justice services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCORG023, 'Provide leadership in justice services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Provide leadership in justice services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Promote the role and contribution of justice services in the community

1.1 Consult colleagues in the justice system about mutual interests to promote open, frank and confidential discussion and a positive image of the purpose and contributions of the organisation.

1.2 Inform colleagues about service plans and activities, emerging threats and opportunities in which they have an interest.

1.3 Ensure that roles, relationships and protocols of communication and mutual support are clear, realistic and productive.

1.4 Ensure that networks and work relationships are developed and maintained to provide identifiable benefits to organisations, clients and services.

1.5 Promote a positive and energetic image of justice services at every available opportunity, using a range of media and forums.

1.6 Present contemporary issues concerning justice services to key people and communities in a confident and comprehensive way, ensuring open and informed debate and decision making.

1.7 Provide authoritative and specialist advice within the area of responsibility to a wide range of interests.

2. Monitor and develop the quality of justice services

2.1 Research standards and benchmarks for justice and promote them using flexible consultation strategies with all key interest groups in the justice system.

2.2 Use a wide range of opportunities to raise awareness and commitment to the value of justice services amongst service providers, staff and the community.

2.3 Analyse information on the performance of services from a wide range of sources and check for community reactions and quality performance.

2.4 Analyse political, legal and structural issues that have an impact on the justice system for their effect on future needs and provisions.

2.5 Consult decision makers and provide them with information about the provision of justice services and the issues related to them.

2.6 Check that information about the justice services is upto-date, reliable, accurate and consistent with the needs of the audience.

2.7 Encourage key people to contribute constructively and openly to debates about justice services in a way that promotes creative and forward-looking progress.

3. Represent the interests of the justice system in national and/or international forums

3.1 Prepare reports on activities, progress, results and achievements that are timely, accurate and in line with professional agreements and protocols.

3.2 Prepare reports that contain clear and accurate information about emerging threats and opportunities with the degree of urgency appropriate to the situation.

3.3 Negotiate objectives and proposals for action that are clear and realistic.

3.4 Present proposals for action at appropriate times to those who need to use them in decision-making processes.

3.5 Address disagreements with the intention of making constructive efforts to resolve them and maintain good working relationships.

3.6 Conduct consultations with relevant people in a respectful way that values differences as well as agreement.

3.7 Provide clear and relevant guidance on values, ethics and standards of practice and give support to the promotion and maintenance of these values.

3.8 Where problems and conflicts arise that cannot be addressed routinely, provide adequate resources to resolve the situation promptly.