Manage a work unit

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCORG505A, 'Manage a work unit'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage a work unit' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1Plan and monitor the services of the unit.

1.1 Ensure that work unit guidelines, procedures and practices are developed, monitored and reviewed through active consultation and participation with all key people.

1.2 Promote the contribution of the work unit and its outcomes in the organisation and correctional community.

1.3 Design and monitor internal information and reporting systems for efficiency, effective communication and accountability.

1.4 Maintain regular team meetings designed to encourage routine participation in planning and services review.

1.5 Maintain liaison with other relevant key people in the community and related agencies.

2Manage unit resources.

2.1 Determine required resources to enable achievement of work unit objectives.

2.2 Facilitate cooperation in the work unit through balanced and fair work allocation and recognition of all contributions.

2.3 Ensure that physical resources are maintained to agreed safety, health and welfare standards.

2.4 Monitor financial expenditure to ensure that budgets and delegations are kept within agreed limits and allocations.

2.5 Ensure that financial reporting systems are consistent with organisational and contract requirements.

3Supervise and support staff.

3.1 Identify and monitor staff functions, duties and responsibilities required for the effective and productive operation of the unit.

3.2 Recruit and select staff according to identified criteria and procedures.

3.3 Identify any skills shortages and staff development needs and provide appropriate training.

3.4 Identify and counsel inappropriate behaviour to promote a positive attitude towards industry standards and performance improvement.

3.5 Promote achievements and support and reinforce productive and effective behaviour with team members.

3.6 Ensure that staff performance appraisal and counselling are provided according to policies and work contracts.

3.7 Identify issues and concerns affecting work performance of staff and provide counselling and support to resolve problems.

4Demonstrate effective decision making.

4.1 Apply team-building strategies to achieve strengthened individual and team commitment to organisational vision and work unit goals.

4.2 Use a range of consultation methods to involve staff, management and other related services in the decisions affecting the work unit.

4.3 Promote the use of problem-solving strategies and techniques to produce creative and innovative thinking.

4.4 Evaluate decisions and actions for their effectiveness and positive outcomes and make adjustments to plans.

4.5 Ensure that decisions and actions are documented, reported and recorded according to agreed procedures.

Qualifications and Skillsets

CSCORG505A appears in the following qualifications:

  • CSC50107 - Diploma of Correctional Administration