Plan responses to incidents that jeopardise safety and security

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCSAS018, 'Plan responses to incidents that jeopardise safety and security'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Plan responses to incidents that jeopardise safety and security' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Determine strategies for agreed resolutions

1.1 Gather information on the incident from a range of sources.

1.2 Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.

1.3 Determine immediate and long-term objectives and assess these against resources and priorities.

1.4 Apply a range of communication techniques to make and maintain contact with key people.

1.5 Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.

1.6 Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.

1.7 Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.

2. Plan and negotiate support services

2.1 Assess the need for support services in terms of the situational analysis and determined strategies and priorities.

2.2 Negotiate resources of support services according to established procedures, protocols and availability.

2.3 Provide information on strategies to support services and establish communication protocols and channels.

2.4 Delegate roles and responsibilities according to expertise and resources.

3. Monitor plans in incidents

3.1 Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.

3.2 Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.

3.3 Ensure that responses and emergency action give priority to the protection of individuals from harm.

3.4 Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.

3.5 Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.

3.6 Provide accurate and clear reports to the appropriate authority promptly.

3.7 Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.

4. Provide support and leadership to teams

4.1 Allocate roles and responsibilities taking into account the skills and contribution of team members.

4.2 Provide clear, accurate and relevant information, guidance and support to meet individual needs.

4.3 Make positive use of conflict to enhance individual growth and relationships.

4.4 Provide immediate feedback on performance in a constructive and developmental way.

4.5 Actively encourage team members to provide ideas and feedback.

4.6 Take directions and action that maintain safety and protection of team members at all times.