Usher patrons

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CUAFOH202, 'Usher patrons'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Usher patrons' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Check and process tickets

1.1 Check tickets or passes for validity and seating location, and process according to organisational procedures

1.2 Take appropriate action should problems arise with tickets or passes

1.3 Provide patrons with accurate auditorium information and information about special restrictions or requirements that apply

1.4 Promptly refer issues beyond own level of responsibility to relevant personnel

2. Seat patrons

2.1 Encourage patrons to enter location according to public announcements

2.2 Manage queues so that patrons are seated efficiently and performances are not delayed

2.3 Monitor crowd movement and take appropriate action to address problems

2.4 Ensure the safety of patrons when directing or guiding them to seats

2.5 Manage seating problems and take remedial action according to individual level of responsibility and organisational procedures

2.6 Identify patrons with special needs and provide assistance to seat them at the most appropriate time for the comfort and convenience of all patrons

2.7 Provide latecomers with accurate information on when they may be seated and assist them to their seats at the appropriate time

3. Monitor entry in and out of auditoriums

3.1 Close auditorium doors in time for performances, sessions or events and monitor state of doors according to organisational procedures and safety requirements

3.2 Assist patrons to exit and re-enter auditorium safely as required

3.3 Clear auditorium of patrons at the end of performance, session or event according to safety requirements and regulations

3.4 Tidy and secure auditorium as required