Monitor entry to venues

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CUAFOH302, 'Monitor entry to venues'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Monitor entry to venues' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Monitor and maintain access to venues

1.1 Check items associated with access to venues before customers arrive to ensure functionality

1.2 Control access to venue areas according to organisational procedures, complying at all times with specific safety and security regulations

1.3 Check areas regularly for safety and comfort of customers

1.4 When monitoring restricted access areas, check identification and allow only authorised personnel to enter

1.5 Restrict access to auditorium until clearance is obtained

2. Monitor crowds

2.1 Identify the maximum number of customers areas can accommodate

2.2 Control queues firmly and courteously

2.3 Monitor crowd size to ensure that maximum numbers are not exceeded

2.4 Request that customers surrender restricted items and confiscate them, if necessary, according to organisational procedures

2.5 Identify problems or conflict promptly and take action to rectify or refer to relevant personnel

2.6 Monitor crowd behaviour and promptly report problems to appropriate personnel

2.7 Communicate with colleagues and customers in a courteous manner at all times

3. Complete post-event procedures

3.1 Complete post-event check of items associated with access to venues, and report faults or technical issues that need to be addressed prior to next event

3.2 Complete workplace documentation as required

3.3 Seek feedback on own work performance to identify areas for future improvement