Develop and maintain community/stakeholder relationships

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CULLB510B, 'Develop and maintain community/stakeholder relationships'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop and maintain community/stakeholder relationships' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Plan approach to stakeholder consultation


Review and assess current and potential stakeholders to determine needs, interests, priorities and relevant trends


Identify key stakeholders, their representatives and means to establish and maintain links


Make provision for current relevant information on stakeholders to be gathered and maintained


Ensure plans to establish and maintain stakeholder links reflect awareness of relevant internal and external factors


Take account of cultural considerations in planning stakeholder consultations


Establish and maintain stakeholder relationships


Use a range of formal and informal strategies to facilitate links between stakeholder(s) and the organisation


Identify and assess strategies for formal links between the organisation and key stakeholder(s), and implement selected mechanisms


Monitor and evaluate mechanisms and take appropriate action to continuously improve them


Determine the purpose and parameters of specific consultations and inform participants clearly


Ensure information from stakeholder consultations is integrated into organisational planning and made available to relevant colleagues in a timely way


Ensure communication with stakeholder(s) takes into account the nature of the group(s) and prior and potential relationships


Develop stakeholder networks


Identify, establish and use formal and informal networks as a communication channel


Share expertise, information and resources with networks when appropriate to strengthen links


Represent the organisation to the community


Communicate the organisation's role accurately and confidently in a way which the audience understands and which maintains stakeholder awareness


Promote the organisation consistently to external bodies which affect its role, funding and operations


Identify and use opportunities for promotion constructively

Qualifications and Skillsets

CULLB510B appears in the following qualifications: