Evaluate business performance

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver DEFEVL006, 'Evaluate business performance'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Evaluate business performance' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan an evaluation

1.1 Identify and confirm the purpose of the evaluation with client and stakeholders.

1.2 Identify and prioritise the needs of the stakeholders.

1.3 Identify, obtain and develop the necessary resources.

1.4 Validate the evaluation plan with stakeholders including:


responsibility of appropriate personnel for conducting and participating in evaluations

performance indicators

agreement for data collection, storage and retrieval

procedures for editing and disseminating reports

agreement of the financing

1.5 Identify, develop and assess validity and reliability of evidence gathering instruments, procedures and sources of information.

1.6 Link cost effective methods utilising an appropriate evaluation model to the purpose of the evaluation.

2. Develop performance indicators

2.1 Develop performance indicators that link programs, processes and resource use to organisational strategic objectives and/or environmental factors.

2.2 Develop performance indicators using processes that are planned, inclusive and realistic within available time frames and resources.

3. Conduct the evaluation

3.1 Gather and analyse program and organisational data to identify past, current and future performance.

3.2 Identify and record potentially useful information which is not identified in the evaluation plan.

3.3 Collate and process data relevant to the evaluation.

3.4 Research and evaluate variations from targets and divergences from trends to determine margins of error and/or repeating patterns.

3.5 Assess trends in performance in terms of organisational short and long term objectives.

4. Identify options for improvement

4.1 Identify factors inhibiting performance.

4.2 Review organisational program to include factors that promote performance in line with available resources.

5. Report on evaluation findings

5.1 Document issues and conclusions arising from the analysis conducted.

5.2 Make recommendations to stakeholders on areas of possible improvement.

5.3 Discuss preliminary findings with stakeholders.

5.4 Prepare a range of reports to meet the differing needs of stakeholders.