Communicate and negotiate to conduct food safety audits

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FDFAU4002A, 'Communicate and negotiate to conduct food safety audits'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Communicate and negotiate to conduct food safety audits' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Develop a communication plan to support audit processes

1.1. Roles and responsibilities of the auditee are defined and agreed by both parties to address the audit scope

1.2. Roles and responsibilities of all personnel involved in the audit process are defined, communicated and agreed

1.3. Appropriate communication methods and protocols are determined and specific arrangements, including reporting requirements, are agreed

1.4. A communication plan is developed to identify the communication requirements and responsibilities of personnel involved in the audit process

2. Select and use appropriate communication methods to conduct an audit

2.1. Appropriate communication methods are used to establish and maintain effective client relationships, collect audit evidence, provide and present information, facilitate meeting processes, facilitate issue management and conflict resolution and communicate audit findings

2.2. Communication methods are selected to take account of system owner and food business requirements, workplace culture and individual differences

2.3. Information provided by the auditee is interpreted in the context of the industry sector, language and culture of the business

3. Negotiate to achieve agreement on audit outcomes

3.1. Areas of disagreement over audit outcomes are identified and clarified with the auditee

3.2. Understanding is sought on actions to be followed to resolve outstanding issues

3.3. Communication techniques are applied to encourage all relevant parties to participate and express their views fully

3.4. Auditee views are treated with respect

3.5. Options for resolving differences are explored to reach agreement and meet audit timeline and resource parameters

3.6. Appropriate issue resolution strategies are explored to increase the likelihood of agreement on steps required to conclude the audit

3.7. The negotiation process is managed to maintain constructive client relationships

3.8. Any areas of continuing non-compliance that result from unresolved differences are reported to system owners and appropriate authorities as required

Qualifications and Skillsets

FDFAU4002A appears in the following qualifications:

  • MTM40311 - Certificate IV in Meat Processing (Quality Assurance)
  • MTM40411 - Certificate IV in Meat Processing (General)
  • MTM40211 - Certificate IV in Meat Processing (Meat Safety)
  • FDF40110 - Certificate IV in Food Processing