Participate in negotiations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSCUS401A, 'Participate in negotiations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Participate in negotiations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Plan the negotiation

1.1. The purpose of the negotiation is clarified, including content and desired outcomes

1.2. The approach to be taken is based on an analysis of the strength and weakness of the position and the most appropriate negotiating style

1.3. The consequences of not reaching agreement are identified and other alternatives are determined

1.4. All information relevant to the negotiation is collected, analysed and organised to support the selected approach

2. Conduct the negotiation

2.1. Effective presentation skills, speaking, listening and questioning techniques are used to put forward a strong argument to other parties

2.2. The negotiation is conducted in a professional manner, including showing respect for those with whom the negotiations are conducted

2.3. Effective techniques are used for dealing with conflict and breaking deadlocks, where required

2.4. The final position is confirmed, ensuring agreement and understanding by all parties

3. Finalise the negotiation

3.1. The agreement is accurately documented, including timelines for agreements to be implemented, if appropriate

3.2. The outcome of the negotiation is evaluated and a decision made on whether further action is required


Qualifications and Skillsets

FNSCUS401A appears in the following qualifications:

  • FNS41410 - Certificate IV in General Insurance
  • FNS30210 - Certificate III in Personal Injury Management (ClaimsManagement)
  • FNS40310 - Certificate IV in Personal Injury Management (Claims Management)
  • FNS41710 - Certificate IV in Insurance Broking
  • FNS30610 - Certificate III in Insurance Broking
  • FNS40410 - Certificate IV in Personal Injury Management (ReturntoWork)
  • FNS41610 - Certificate IV in Loss Adjusting
  • FNS50110 - Diploma of Personal Injury Management
  • FNS41411 - Certificate IV in General Insurance
  • FNS41311 - Certificate IV in Personal Trust Administration
  • FNS41611 - Certificate IV in Loss Adjusting
  • FNS41811 - Certificate IV in Financial Services
  • CUA50413 - Diploma of Live Production and Technical Services
  • CUA40413 - Certificate IV in Live Production and Technical Services