Facilitate customer awareness of the Australian financial system and markets

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSFLT502A, 'Facilitate customer awareness of the Australian financial system and markets'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Facilitate customer awareness of the Australian financial system and markets' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Explain to customers the function and role of the Reserve Bank of Australia (RBA)

1.1. The role of the RBA as Australia's central bank is and differences between the RBA and other banking institutions is communicated to the customer

1.2. The importance and effect of the RBA's monetary policy on the Australian economy and consumer's personal finances is explained to the customer in plain language

1.3. The role of the bank in maintaining financial stability and regulating the Australian Payments System is explained to the customer

2. Outline the role of money and Australia's monetary base

2.1. Society's motivations for holding money and the various functions of money are identified and discussed with the customer

2.2. The impact of changes in the supply of money is explained to the customer in plain language

3. Outline the main features of the Australian financial markets

3.1. The purpose of financial markets and the major markets within the Australian financial markets are identified and communicated to the customer

3.2. The role of banks and financial institutions as financial intermediaries is discussed with customer

3.3. The role and function of the short term money market and types of products it deals in, are outlined in basic language for the customer

4. Provide information to the customer about regulation of the financial system

4.1. The role of independent regulation in the financial system and the main regulators of the financial system are identified and their roles discussed with the customer

4.2. Examples of the protection afforded individuals by the regulators are provided to the customer