Identify and develop broking options for clients with complex needs

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSFMB502, 'Identify and develop broking options for clients with complex needs'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Identify and develop broking options for clients with complex needs' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify complex broking needs of client

1.1 Discuss, review and clarify special or complex features of a client’s situation and needs

1.2 Explore and comprehensively and ethically discuss risk issues and tolerance with the client, including unusual risks or requirements, and interdependencies and implications

1.3 Assess impact of risks to the client or organisation according to legislative requirements and organisational guidelines and procedures, engaging in further questioning and information gathering as required

2. Research and consider broking solutions based on client needs

2.1 Analyse current client situation to determine opportunities and constraints

2.2 Research loan structures or options including those which are new or non-standard products

2.3 Analyse complex financial issues in terms of economics, legislation, taxation and insurance

2.4 Model, analyse and prioritise options, comparing features, fees and charges, and risks, and reject inappropriate options

2.5 Check preliminary options to ensure compliance with relevant legislation and regulatory and ethical guidelines, and assess ability to successfully meet client needs

3. Select and gather appropriate options and information for client review

3.1 Select broking options for review with client and develop or obtain explanatory material

3.2 Consider referrals to an accountant, financial adviser or lawyer where required in broking solution

3.3 Develop recommendations on risk management strategies and incorporate into materials for client, and include description of anticipated fees and charges

3.4 Include information on complaints resolution procedures (internal and external) in client materials

3.5 Document broking recommendations and loan structures that will be presented to client according to organisational guidelines and procedures


Qualifications and Skillsets

FNSFMB502 appears in the following qualifications:

  • FNS50310 - Diploma of Finance and Mortgage Broking Management
  • FNS50311 - Diploma of Finance and Mortgage Broking Management
  • FNS50315 - Diploma of Finance and Mortgage Broking Management