Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSFPL605A, 'Present and negotiate complex and innovative financial plans'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Present and negotiate complex and innovative financial plans' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Create rapport with the client | 1.1. Disclosure of capacity to client is consistent with industry requirements and organisation guidelines 1.2. Client concerns, if any, are identified and responded to appropriately 1.3. Services explained to client are given orally and in writing in a clear and unambiguous way, avoiding jargon and in a language appropriate to the receiver 1.4. Client is assisted to make informed choices using the relevant documentation 1.5. Client's needs and objectives are addressed in a manner consistent with client's level of financial understanding |
2. Present financial plan to the client | 2.1. Strategies and recommendations in the financial plan are explained and discussed with the client in a clear and unambiguous way 2.2. The financial plan document is prepared, explained and discussed with the client in a clear and unambiguous way 2.3. Client is guided through the assumptions used in formulating the plan and the degree to which variations in the assumptions may impact on expected outcomes is discussed 2.4. Impact of the recommendations is clearly and comprehensively discussed with the client including advantages, risks and any disadvantages of particular proposals 2.5. Implementation actions required by the client are clearly explained and written agreement to actions is obtained 2.6. Fees, charges and commissions are clearly explained to the client 2.7. Any commercial relationship of the representative and their organisation to products and or services mentioned in the plan are disclosed to the client 2.8. Adviser identifies and addresses issues that in their professional judgement may require further consideration or consultation with other financial services professionals 2.9. Copies of the research and other documentation are provided to the client as required or when requested and confirmation is sought that the client understands the recommendations presented 2.10. Product knowledge appropriate for the service or advice offered is demonstrated in discussion with the client 2.11. After sales service to be provided is clearly defined, and is communicated to the client |
3. Negotiate effectively | 3.1. Clients are assisted to make appropriate decisions regarding solutions to their needs and objectives with alternatives to recommendations presented when requested 3.2. Limits imposed by regulatory requirements or organisation guidelines are observed 3.3. Restraint and composure are exercised when dealing with conflict situations involving clients 3.4. Communication channels are maintained when dealing with complaints and internal and external complaint handling procedures are observed 3.5. Agreement in principle to proceed is obtained from the client |
4. Complete and maintain necessary documentation | 4.1. Financial plan is adjusted according to changes agreed to with the client and a proposal and other documents are completed and signed off when plan is agreed 4.2. Client records are created or updated with contract variations completed if required 4.3. Confirmation including relevant documentation and contract variation is provided to the client and final plan implemented 4.4. Customer advice is recorded in accordance with current industry documentation requirements 4.5. Instructing or purchasing documents where required are signed by the client |