Implement changes to broking client's insurance program

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSIBK508, 'Implement changes to broking client's insurance program'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Implement changes to broking client's insurance program' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify required risk changes to insurance program

1.1 Establish all required changes using appropriate checklist or questionnaire

1.2 Determine alternative risk management strategies to provide client with viable options

1.3 Review current insurance program to determine whether existing cover can be endorsed or whether new cover/s are required

1.4 Seek instructions from client about required changes without delay

2. Negotiate change with insurers

2.1 Establish availability of market with suitable terms for client requirements

2.2 Negotiate all terms required for change with suppliers to provide most beneficial outcome for client

3. Communicate options for changes to client

3.1 Advise client about outcomes of negotiations with insurers to enable informed decision to be made

3.2 Identify options for client that specify benefits and disadvantages

3.3 Justify all recommendations

4. Obtain client instructions for program amendments

4.1 Communicate options for changes clearly so that client can make informed decisions on program changes

4.2 Obtain clear and concise client instructions to enable precise action to be taken

4.3 Record client instructions according to operating procedures to ensure information is current

4.4 Confirm all client instructions to protect interests of both broker and client

4.5 Complete relevant documentation

5. Provide ongoing service where requested by client

5.1 Agree with client type and form of ongoing service, including reporting on performance and review of insurance program

5.2 Explain any fees and costs for ongoing and specifically defined services, and confirm client’s understanding

5.3 Schedule and provide ongoing service as required


Qualifications and Skillsets

FNSIBK508 appears in the following qualifications:

  • FNS51210 - Diploma of Insurance Broking
  • FNS50611 - Diploma of Financial Planning
  • FNS60415 - Advanced Diploma of Financial Planning
  • FNS50615 - Diploma of Financial Planning
  • FNS51215 - Diploma of Insurance Broking