Manage complex risk portfolios for insurance broking clients

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSIBK524, 'Manage complex risk portfolios for insurance broking clients'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage complex risk portfolios for insurance broking clients' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify significant risk changes impacting client portfolio

1.1 Identify significant variations in client’s insurance program by monitoring client requested changes

1.2 Identify major changes to level of risk exposure by monitoring and analysing external environment against client program

1.3 Undertake risk assessment in compliance with organisational policies and procedures

1.4 Seek specialist advice as required and according to organisational procedures

1.5 Identify precedents through analysis of similar situations

1.6 Maintain records of risks assessed and actions taken

2. Advise client on changes to insurance program

2.1 Provide advice based on assessment of current insurance program that considers changes in risk context and external environment

2.2 Present alternative risk management strategies

2.3 Undertake a cost-benefit analysis of program options

2.4 Identify, record and verify client’s preferred program options

2.5 Obtain client declarations, as required by insurers

3. Negotiate complex changes and renewals with insurers

3.1 Identify suitable market for client requirements and approach selected insurers according to organisational procedures

3.2 Obtain client instructions for negotiated outcomes with insurers

3.3 Negotiate options and alternative portfolio structures with insurers

3.4 Obtain negotiated outcomes that provide level of cover required by client

4. Obtain client instructions and arrange changes to insurance program

4.1 Advise client on outcomes of negotiation with insurers and provide client with opportunity to discuss and question alternatives

4.2 Explain benefits and disadvantages of available options to client and make recommendations

4.3 Clarify and document client instructions and communicate change instructions to insurers

4.4 Issue insurance documents within required timeframes and according to organisational requirements